Sales Systems Master Data Administrator (SAP CRM/ECC)

Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division
KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Responsibilities include:

Entry and maintenance of critical master data in these systems, as well as role management and user access.

Supervising Customer Data and GSS Data Management email boxes, and coordination of email messages between users and sales systems support.

Expectation to complete user requests directly.

Assigned as needed to support various tasks associated to other KLA projects and integration activity.

Sales Systems Data Administrator Representative Day to Day Tasks

GSS SAP CRM - Primary

Update GSS CRM tool status after install case closes

Add customers to GSS CRM ibase structure

Send new shipment notifications to the Service Admins

Forward Fab Functional Location notices to GSS logistics to add allocation location

Sap Customer Master

General back-up for customer master data processes (CMAP)

Blocking customers once all tools are moved from install base (part of block and replace add request)

Blocking customer identified by GTC

Unblocking customers after GTC has approved (China and Russia)

Notifications to critical parties upon GTC block/ unblock requests

Customer maintenance/ update of business unit assignment to fab records.

Minimum Qualifications

• Bachelors degree preferred but not required.
• Equivalent experience in handling data bases and transactional systems data accepted.
• Minimum of 3 years of hands on Experience with SAP/CRM and ECC
• Strong communication skills.
• Attention to detail.

COVID-19 Vaccination Requirement: Proof of full COVID-19 vaccination is required where permitted by law. KLA will consider reasonable accommodation as provided by applicable law. Please note that accommodation may not be possible where vaccination is required for an essential function of the position, including for international travel or customer site access.

The company offers a competitive and comprehensive benefits package including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, financial planning benefits, employee assistance program (EAP), paid time off and paid company holidays, family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.