Sales Team Lead

Sales Team Lead

Reporting to: Global Sales Director

Location: Atlanta, Georgia (hybrid working options available)

Liberis is the leading global provider of embedded business finance. We are proud to have delivered more than $1bn in funding to SMEs across the UK, EU and US, but we’ve only just started. Come and join us as we build the future of business finance!

Who we are and why we exist

At Liberis – merchants matter most! We’ve been on a mission to provide small and medium businesses (SMEs) with accessible and responsive finance since 2007. SMEs account for most businesses worldwide and are critical contributors to job creation and global economic development. They represent about 90% of businesses and more than 50% of employment worldwide. Despite this, more than three quarters (77%) of SME businesses last year were unable to secure the traditional bank financing they desperately needed to grow and thrive. This has created a $5 trillion funding gap for SMEs globally.

That’s where Liberis steps in! To best help small businesses, Liberis has built the leading global embedded finance platform. Through this, Liberis provides partners with the technology and financial solutions necessary to offer personalised and accessible funding to their small business customers.

To date with ~20 global strategic partners and direct reach to more than 1 million small businesses, Liberis has provided $1 bn of funding in over 50,000 transactions, enabling more than 100,000 jobs to be created and saved. We are making a genuine difference to your local pub, hairdresser and online retailer!

We are in a very exciting period of growth, in the UK and internationally, with teams based in London, Nottingham, Stockholm, Atlanta and remotely. We are looking for talented and ambitious individuals to help us reshape business finance. How we work is as important to us as what we do – exemplified by our behaviours:

#1 Merchants matter most – our success is tied to our merchants' success

#2 Act like time is running out – the fastest company in a growing market will win

#3 Own every outcome – the hardest problems we face are yet to be solved

#4 Communicate directly – we don’t have time to beat around the bush

#5 Prove it - every feature we build, decision we make and action we take, matters

#6 Empathy always - Liberis wins when every employee thrives

If our mission and behaviours resonate – get in touch!

The role

We are seeking a proactive and charismatic Sales Team Lead to drive the productivity and success of our Sales team.

You will lead by example, actively selling our funding solutions while managing and reaching your individual sales targets. You will also serve as an experienced sales coach, listening to your team live in the office and reviewing recorded calls. By leveraging our established sales process, your own success, and the best practices of your team, you will continuously tweak, improve, and tailor the sales process to achieve or surpass target conversion rates and other performance targets.

Your responsibilities will include creating a high-energy work environment, optimizing sales processes, and delivering commercial performance targets. You will use data and analytics to identify areas for improvement and provide regular insights and recommendations.

The Sales Team Lead will be responsible for taking ownership in delivering sales success of our North American market, which is a key part of projected Liberis’ growth in 2023/2024.

Your Responsibilities

• Lead by example and spend 80% of your time actively selling our funding solutions.
• Spend 20% of your time coaching and managing the sales team, actively listening to live and recorded calls.
• Utilize our established sales process, your own success, and best practices from your team to continuously refine and enhance the sales process.
• Drive continuous improvement to achieve or exceed target conversion rates and other performance targets.
• Create a high-energy work environment and foster a culture of growth and development.
• Optimize sales and operational processes based on data and insights.
• Work from our Atlanta office four days a week, overseeing both office-based and remote sales agents.
• Collaborate with various stakeholders to advance sales projects.
• Conduct daily stand-ups and ensure accountability of Sales Executives.
• Manage time, workload, and shifting priorities effectively.
• Build rapport with internal teams to foster optimal working relationships and efficiency.
• Generate regular insights and performance data reports for your line manager.
• Provide training to new starters and ongoing training for the existing team.

We think you'll need

• Proven sales experience with a track record of success.
• Experience leading a high-intensity team to achieve KPIs and performance targets.
• Excellent communication and relationship-building skills over the phone.
• Strong influencing skills in both sales and team leadership capacities.
• Customer-centric mindset with a proactive and action-oriented approach.
• Ownership mentality and a drive for continuous improvement.
• Ability to listen to live and recorded sales calls and provide effective coaching.
• Proficiency in using data and facts to support insights and recommendations.
• Empathy, positive energy, and excellent interpersonal skills.

What happens next?

Think this sounds like the right next move for you? If you’re not completely confident that you fit our exact criteria, get in touch! Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis. You can reach us at [email protected] - we look forward to chatting with you!

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