Sales Technical Enablement Manager

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

We are looking for a technical sales professional that will work with sales, sales engineering, strategy, and GTM to help with our X-architectural vision. You will have the propensity to understand multiple technologies as standalone, but also how integrating them crafts a differentiated value proposition for ThousandEyes & Cisco. 

• You will create, deliver, and refine content, in addition to coach sales and engineers on new capabilities. From delivering joint value propositions, to advising, to ensuring engineers are demo-ready. 
• Regularly meet with Leads within Architectures, ThousandEyes BE, and/or Sales Enablement teams aligning enablement initiatives to business priorities for a focus on customer-relevant, accurate and engaging.
• Continuously evaluate sales training curriculum and assessment materials relative to Cisco Business Climate
• Work collaboratively with X-arch Instructional Designers, to curate, refresh and develop sales enablement content to support sales role mastery. 
• Support sales certification efforts with assessments/exams.
• Be part of the global cross-functional team responsible for technology platforms enabling Virtual Learning Experiences.

• 5+ years of customer-facing sales experience, and/or seller enablement.
• Strong program planning and implementation skills, excellent oral and written communication skills.
• Exposure to instructional design and/or a proven track record to build seller enablement content
• Enterprise Architecture level understanding of technology and how it is integrated together to deliver on business objectives
• Consistent record of developing successful sales enablement solutions and programs, building sales partnerships, and crafting business relationships at all business levels; ideally within SaaS organization.

• Experience with creating content aligned to join value propositions
• Strong executive presence & ability to work cross-functionally to support business goals
• Experience with building content to support & accelerate X-architecture GTM strategies
• Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
• Knowledge of application and network infrastructures

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.