Salesforce Administrator

Company Description

Are you a Salesforce Administrator who’s keen to work in an Agile environment and an opportunity where your contributions will enhance the experience our different teams have with Salesforce. You could be in a stakeholder meeting discussing a project about creating an enterprise architecture to allow our members to find more accurate holidays for themselves and working on a request to build flow automation. We need someone who will see this juggling act as exciting.

Job Description

• As a Salesforce Administrator, you will be responsible for the design, development, testing, and deployment of configurable solutions and maintenance on our Sales and Service Cloud platform
• You will contribute to the Salesforce team, supporting Admins, Developers, a Business Analyst and internal stakeholders harnessing your admin and technical expertise, being open-minded to learn and develop new skills to help improve the system and the experience of our users
• You will take ownership and responsibility for assisting users on service desk tickets to resolve issues and requests, working on projects with the team to improve business processes
• You will maintain the integrity of the system and create quality documentation
• You will contribute actively to team discussions and be open to sharing your knowledge with the wider team
• You will be effective in communicating with Stakeholders and team members ensuring their day-to-day jobs can be done efficiently

The Team

We are a diverse tech squad from all walks of life consisting of a Salesforce Team Lead, Senior Salesforce Developer, Salesforce Developer and other Salesforce Admins overseen by our Product Owner/Head of Business Technology. Salesforce is top of the funnel of our business model and is the foundation for managing our partners/suppliers and member enquiries, we are responsible to ensure that our internal teams are able to do their job effectively as well as constantly innovating and finding ways to improve their experience and efficiency.
We enjoy the flexibility of working core hours either fully remote or in a hybrid home/office pattern, but we take opportunities to connect and collaborate to keep our energy levels high. We are open-minded, transparent and always curious to listen to new ideas, welcoming opportunities for you to share your ideas and past working experiences.

Qualifications

• Evidence that you have hands-on experience designing, developing, testing and deploying solutions using clicks in Sales Cloud
• Knowledgeable in Salesforce security features and best practices, including data security, user authentication and access control
• Have strong technical troubleshooting skills and demonstrate experience managing user access and permissions within Salesforce, including creating and managing profiles, roles, and permission sets
• Experience creating and managing custom objects, fields, flows, process builders, reports and dashboards including import/export data
• Experienced in requirements gathering to understand user and business needs
• Effectively communicate with colleagues/teams that have various levels of technical awareness and your team members
• Someone who understands the value of working collaboratively, making meaningful contributions and delivering as a team
• Open-minded, thoughtful, willing to listen, share ideas/knowledge and confident to place your opinions while respecting others
• Curious, analytical and enjoys solving problems

Additional Information

WHY YOU’LL LOVE US

• All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)
• Social insurance
• Open-door management policy
• Full Medical insurance
• Accommodation and Transportation Allowance
• Friendly environment that values innovation and efficiency
• Exciting opportunities for career growth and talent development
• Feedback encouragement
• Recognition and reward programs
• Competitive salaries and incentives
• Friendly environment
• Flexible and Comfortable schedule
• Fun committees
• Monetary rewards
• Fun, smart and creative people
• Career possibilities with growing team
• Paid vacations
• Social benefits

For more information about Nile Bits, please visit our website:

https://www.nilebits.com