Salesforce Administrator

As a Salesforce Administrator you will be part of the Business Technology team that is responsible for designing, building and maintaining solutions on the Salesforce platform and related technologies to support the Sales, Marketing and G&A organizations. While Salesforce will be the primary focus, the right candidate is excited to learn and manage other technologies as needed to drive business and objectives in a dynamic, high growth environment.

• Build, test, deploy, and maintain solutions on the Salesforce platform using declarative platform capabilities and other supporting technologies
• Participate in the planning and analysis of business requirements for system changes and enhancements
• Offer technical support and maintenance for delivered projects and solutions on the Salesforce.com platform
• Develop and maintain system documentation and support procedures, processes, application configuration, and related materials for users.
• Manage all declarative features in Salesforce including but not limited to, custom objects/fields, page layouts, advanced formulas, automations, validation rules and security (roles, profiles, sharing rules, and permission sets).
• Support other integrated tools within the Salesforce ecosystem including DocuSign e-signature/CLM, Outreach, Gong, Qualtrics, Quip, Truly, RingCentral, ZoomInfo, LinkedIn Sales Navigator, LeanData, Pardot etc.
• Work cross-functionally with technical teams including IT, Finance Systems, HR Systems, Product, Engineering, Data Science/Analytics, and business stakeholders across the go-to-market teams
• Collaborate closely with the application development teams to ensure the functional integrity of deliverables

• Bachelor’s degree in Computer Science, Information Systems, or related field 
• Minimum 3 years experience as a Salesforce Administrator 
• Salesforce Certified Administrator (required), Salesforce Certified Advanced Administrator is a plus
• Hands-on experience implementing various declarative Salesforce features and security and sharing model (roles, profiles, permission sets, field level security, OWD, sharing rules, role hierarchy, etc.)
• Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices
• Desire to engage in daily collaboration with business stakeholders at all levels, to build valuable software
• Experience in Jira, Agile, Scrum, CI/CD

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

#LI-Hybrid

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.