Salesforce Administrator

Role Summary:

Flowserve is seeking the best and the brightest to join its team of IT Analysts. In this position as a Salesforce Administrator, you will be in charge assisting with data modelling of large data sets to create reports and maintain custom objects, record types etc, and provide day-to-day maintenance, configuration, administration, training and support of the Salesforce platform.

Responsibilities:

• Accountable for executing and processing data change and data import requests
• Identify and communicate data integrity issues to the team and participate in resolution
• Planning and analysis of users to design and manage complex workflow rules and data validation. Experience with reporting, dashboards and workflows
• Keeping up-to-date on new Salesforce products, features and functionality through certifications, SFDC training modules and industry user groups
• Strong organizational skills with ability to prioritize multiple assignments in order to meet milestones
• Providing day-to-day and ongoing maintenance, configuration, administration, training and support of the Salesforce platform including Chatter Groups
• Monitor and manage support requests that are in the pipeline, if conflicts help raise concerns to management for proper triage and prioritization
• Supports the Salesforce administration of integration layer (BOOMI) between Salesforce ERP, SAP ERP and other home-grown systems, in conjunction with development team

Requirements:

• Bachelor’s degree in information systems, computer science or related discipline with an information technology focus
• 3+ years Salesforce administrator experience
• Experienced in maintaining custom objects, record types, fields, page layouts, formula, data validation, rules, flows, email alerts, approval processes etc. within Salesforce using best practices
• Assist with data modelling of large data sets to create reports including sales pipeline, revenue forecasting and other metrics
• Development experience using JavaScript, SOQL is a strong plus
• Ability to develop and support Salesforce analytics including reporting and dashboards
• Strong experience in Salesforce Lightning Flows, Validation Rules, Security etc.
• Experience in Salesforce best practices i.e. data governance
• Experience in providing admin support in a Salesforce Org with inbound/outbound API integrations
• Highly skilled using SOQL via Data Loader, Data migration tools, Workbench, Ant, MS Excel complex data mapping, VLOOKUPs etc.
• Strong analytical and troubleshooting skills
• Ability to work independently and as a team when required once requirements are provided and to work efficiently with technical and non-technical stakeholders
• Problem solving mindset and attention to detail
• Should be motivate and self-directed
• Excellent analytical and communication skills (oral and written)