Salesforce Administrator
Job Description
Interested in working for a company that provides you a chance to grow professionally, give back to society, work for an organization that is making the world a better place, and make money doing it? If so, Level Access may be the right company for you!
Level Access helps companies design and enhance their IT systems - including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1,000 public and private sector customers Level Access is the leader in the growing field of accessible IT solutions. Our product is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.
We are seeking a Salesforce Administrator who will play a vital role in building and maintaining our Salesforce instance to drive operational and process excellence for marketing, sales, customer success, and operations teams. You will report to the GTM Systems Lead and serve as an execution partner along with a data architect to embed clear, predictable, and scalable processes for Salesforce. The ideal candidate is a passionate, systems-minded individual that can help us continually improve and enhance our Salesforce organization.
The Salesforce Administrator will demonstrate a deep knowledge of Salesforce and quickly grasp our existing operating model. He or she does this by dissecting system requirements, understanding pain points, and delivering high-quality solutions at speed, maintaining flexibility when faced with time constraints. The ideal candidate will bring a detail-oriented, operational efficiency approach to the job and have the Salesforce knowledge and experience to optimize the platform. Your efforts will empower our marketing, sales, and customer success teams to operate efficiently, effectively, and systematically as we scale our business in the years ahead.
Responsibilities
Manage the ongoing use, development and optimization of Salesforce, including CPQ and other native integrations. This includes responsibility for users, profiles, roles, permission sets, custom objects, fields, record types, page layouts, validation rules, flows etc. and CPQ elements (quote templates, products and related configurations). As well as Apex if required
Write and execute test scripts and/or manual testing routines for own output and contributes to testing of Salesforce functionality developed by the extended technology team.
Develop and maintain system documentation and support procedures, processes, application configuration, and related materials for end users
Act as the gatekeeper for system enhancement requests to ensure that they are in line with our business goals and keep changes from breaking downstream functionality
Participate in the prioritization of enhancements
Qualifications
This position is based in ARGENTINA
5+ years of experience working within Salesforce Administrator roles
Salesforce Administrator Certification required
Salesforce Advanced Administrator, CPQ Specialist, and Platform App Builder preferred
A degree in business / systems (Business Analytics, Operations Management, Programming or equivalent)
Demonistrated experience in Salesforce permissions, roles, formulas, and automation features. Expert level user of flows.
Ability to articulate process changes and improvements up and down the organization
Ability to operate autonomously with demonstrated experience, knowledge, and expertise within SaaS / Enterprise Software
A commitment to continuous learning and willingness to evolve with the Salesforce platform. Willing to take feedback, learn and grow; an ethos of continuous self-improvement
Application Process
*Resume must be submitted in English for consideration.*
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2023, Level Access. All rights reserved.
Date Posted
06/16/2023
Views
9
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