Salesforce Administrator

About Vivvi: Vivvi provides child care and early learning for today’s families. We partner with employers of all sizes to make exceptional full-time and backup care more accessible and affordable. With beautiful campuses, flexible offerings, and trained, passionate teachers, we provide parents with peace of mind while offering employers the most powerful tool for recruitment, retention, and productivity.

About the role: As Vivvi’s Salesforce Administrator, you will support the Revenue Operations (RevOps) team by administering Vivvi’s Salesforce instance, creating Salesforce reports and dashboards, owning data management tasks, responding to user support requests and testing new features and functionality. This role will have the opportunity to contribute to diverse projects both big and small and work cross-departmentally with the platform, finance, enrollment and marketing teams. 

Responsibilities

As a Salesforce Administrator, you will…

• Partner with the RevOps team and internal business stakeholders with creating Salesforce reports and dashboards.
• Administer Vivvi’s Salesforce instance and manage connected integrations. 
• Respond to Salesforce user requests and assist with developing solutions to address business needs.
• Perform frequent data quality checks to ensure Salesforce data is accurate.
• Make recommendations on improving existing business processes using Salesforce and other RevOps technology.
• Partner with business stakeholders on improving reporting, data accuracy and integrity. 
• Test new Salesforce functionality that supports business requirements.
• Ad-hoc responsibilities around new initiatives such as building new metrics and requests to analyze revenue information.

Qualifications

You are set up for success in the Salesforce Administrator role if you have…

• 5+ years experience administering Salesforce and innovating or scaling in a similar, fast-based environment; specifically, experience in tools administration
• Salesforce ADM-201 Certification (required)
• Experience working as a part of a sales/business development, sales/revenue operations or sales team
• The ability to work successfully as a member of a team and take initiative to own individual projects
• Advanced excel skills and excellent written communication
• Proficiency with creation and configuration of Salesforce and/or Tableau dashboards and reporting
• BA/BS required. Major in finance, computer science, statistics, quantitative economics or another degree emphasizing data analysis preferred

Benefits

The perks of joining Vivvi as a Salesforce Administrator include…

• Full-time. salaried role with the targeted compensation range being $110,00-$137,500 per year (base salary $100,000-$125,000 plus targeted 10% bonus) depending on experience, credentials, and performance
• Investment in your growth and skill development as a member of a fast-growing team
• Stock options
• Comprehensive benefits package for full-time employees (medical, dental, vision, 401k, etc.)
• Flexible paid time off
• Free NYC-based child care

Ability to work in NYC office 2-3 days per week strongly preferred. Candidates must possess independent US work authorization.

We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.

One of Vivvi’s values is to treat each other with honor for the whole person (not just the roles we fulfill). This means we acknowledge each others’ rich experience, cultures, backgrounds, perspectives, and skills to reach the best outcomes. Applicants from diverse backgrounds are encouraged to apply.

Questions? Reach out to us at [email protected] and include your resume. We look forward to receiving and reviewing your application!