Salesforce Administrator

Beyond finance a financial industry leading firm is looking for a Salesforce Administrator for its Salesforce environments. You would manage a Salesforce Lightning environment for 1,500+ users and be responsible for day-to-day performance, upgrades, operational maintenance, security, roadmap, data loads, integrations, and tuning of the organization. In addition you would create dashboards, create/optimize SoSQL queries, integrate third party applications such as Nintex DocGen, DocuSign, etc.

• Coordinate, configure, and deploy highly secure and scalable solutions using the Salesforce platform across multiple sandboxes and environments in accordance with industry best practices and organizational change management standards. 
• Create, edit and maintain documents generated using Salesforce data

• Administer our Salesforce organization including users, data, and security, create permission sets, profiles etc to reduce security risks
• Maintain Salesforce native and custom objects, page layouts, validation rules, workflows, alerts, third party integration, security settings including internal and external sharing rules
• Work with the business to document requirements and translate into Salesforce solutions and reporting dashboards. Consolidate dashboards by using dynamic functionality
• Debug production Salesforce issues as they arise, follow up with SF Support and resolve
• Create data retention structures, perform space and unstructured data retention/archival tasks
• Evaluate Salesforce.com releases and enhancements and plan for rollout and org impacts/benefits. Analyze, prototype, test, and help drive the adoption of new features
• Perform analysis on record data to maintain data integrity and eliminate record duplication
• Monitor key enterprise systems to enhance system performance and avoid service interruptions. This includes building alerts and notifications from system events as well as providing support (both during normal hours and after hours) for any triggered alerts.
• Document procedures for installation, upgrades, customizations, system flows, and data flows.
• Work on Help Desk tickets with Salesforce Support and Tech Support teams to resolve technical issues

• 2+ years experience of Salesforce administration in a 500+ user environment
• Salesforce Administrator (201) Certification
• Experience configuring SFDC environments with deep knowledge of the declarative (point and click) capabilities
• Experience with Salesforce Lightning, Sales Cloud, and Service Cloud
• Past experience using Salesforce docgen applications such as Nintex, Congo etc.
• Experience designing and implementing custom functionality and business processes using the Force.com platform
• Knowledge of established Salesforce.com standards, best practices, and platform features
• Expertise building workflows using standard workflow automation, Process Builder, and Flow
• Expertise with formula fields and validation rules
• Demonstrated mastery of SFDC analytic capabilities
• Demonstrated mastery of Salesforce Data Loader and mass upload processes
• Experience supporting an org that includes code and complex integrations such as Nintex DocGen, DocuSign, and Heroku Connect
• Experience with cloud-based call center integrations such as Five9, Genesys etc
• Experience with enterprise monitoring of Salesforce production organizations
• Bachelor’s degree in engineering or additional work experience