Salesforce Administrator I

Description

ESSENTIAL FUNCTIONS:

• Serves as primary system administrator for Salesforce.com and nCino environment.
• Handles all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.

• Completes regular internal system audits and prepares for upgrades.
• Works with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
• Assists in training novice users and growing the Salesforce.com skill set across the organization.

ADDITIONAL FUNCTIONS:

• Acts as the liaison between our users, vendors, and the application development teams.

• Works independently with members of the user community to define and document development requirements.
• Assesses the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.

OTHER DUTIES: This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

QUALIFICATIONS:

• Bachelor's degree in any field combined with a minimum of four years of experience as a Salesforce.com administrator; Computer Science degree preferred. Experience working in a SCRUM or agile environment preferred.
• Certified as a Salesforce Administrator or Advanced Administrator with a strong understanding of Salesforce.com best practices and functionality.
• Strong data management abilities combined with a solid understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.

WORK ENVIRONMENT: Typical noise levels for an open, cubicle-styled environment.

PHYSICAL DEMANDS: This position requires periods of standing, walking, and the use of computer equipment. Additional physical demands include, but may not be limited to, talking or hearing, push/pull, stooping, kneeling, reaching w/hands and arms, and lifting at least 10 pounds.

WORK AUTHORIZATION: Authorization to work in the United States is required.

REASONABLE ACCOMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.