Salesforce Administrator (Remote)
Job Description
For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 26 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
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- Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- Create Belonging - recognizing the value that different perspectives and cultures bring to our company
Guild is hiring for a Salesforce Administrator within the business technology team to work with our internal Salesforce team and Go To Market (GTM) Team to enhance and streamline our Salesforce B2B ecosystem.
In this role, you will play a key role in the day-to-day administration, and support of Salesforce.com and its integrated applications. The administrator will work closely with functional leaders, business units, and subject matter experts to create solutions that will power our Salesforce org.
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $90,000 - $112,500, as well as company stock options.
As a Salesforce Administrator, you will:
- Be a key part of Business Applications team, and enhance Guild Education’s day-to-day operations within Salesforce to support our employees, staff, and partners
- Research and help us implement the latest in Salesforce technologies
- Provide feedback during requirements gathering from stakeholders across multiple business departments
- Be a primary knowledge resource for the Salesforce Administrator role; training on process and provide first level support for questions/issues
- Implement and/or test third-party integrations with Salesforce that help to accurately transfer data between multiple systems, including external systems
- Create and manage custom objects, fields, formulas, views, custom workflows, and processes
- Create and maintain complex flows validation rules
- Participate in weekly stand-ups, sprint reviews, retrospectives and analytics meetings and reflections
- Work with the engineering team to establish and promote best practices within Salesforce
- Draw from your experience to enhance and “uplevel” your teammates’ technical skills
- Establish and enforce standards for Salesforce Administrator documentation and how best to work with our Salesforce Developers
- Provide input and knowledge of “out of the box” solutions to help us scale our systems as we continue to grow
- Join a team committed to building a diverse, equitable, and inclusive environment that you’d support every day
You are a strong fit for this role if you have:
- Passion for higher education and our mission – Guild is pioneering a new path for education as a benefit in a complicated and regulated space – success means quickly and effectively adapting your expertise
- 3+ years Salesforce administration experience with at least 1 year administering Service Cloud
- Salesforce Advanced Administrator certification (ADM201)
- Salesforce Sales Cloud Consultant certification
- Expert understanding of Salesforce core functionality and best practices including the ability to create and train other admins on those concepts
- Deep understanding of Salesforce Community cloud is a plus, but not required.
- Experience mapping and migrating data between Salesforce Instances
- Expert level proficiency in creating custom objects, validation rules, reporting, dashboards, assignment rules, and formula fields in web-based applications
- Apex, Visualforce, and SOQL (Salesforce object query language) skills are a plus, but not required
- Strong problem-solving skills and excellent communication/documentation skills
- Exceptional organizational skills, flexibility, multitasking abilities, and a high level of attention-to-detail in a fast-paced environment
- Experience in a startup or similar environment where there is frequent change and a need to demonstrate and act with a sense of urgency
- A drive to work hard and plan for how you can refresh/recharge while working in a startup
- Something else? Wonderful, we’re curious to learn more about you!
#LI-VS2
Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.
Guild is a female-led, Certified B Corporation - and with a valuation of $4.4 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq.
Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- 15 days of PTO/vacation in the first year. After your first year (or for Guilders in Director+ positions), you transition into an open vacation policy.
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022, we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear’s Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons.
PRIVACY NOTICE
I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy.
I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.
Date Posted
08/09/2022
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