Salesforce Administrator & Researcher

A top producing investment real estate sales team at Marcus & Millichap, the nation's leading commercial real estate investment sales company, is seeking a Salesforce Administrator & Researcher to work in their Chicago Oak Brook office. This person will be responsible for a high volume of Salesforce management, market research, and general administrative tasks on a fast-paced commercial real estate team. 

This position will be paid at an hourly rate based off an annual salary of $45,000 to $55,0000, depending on level of experience.

Specific Responsibilities

• Update and optimize existing database software and implement additional resources to improve collection and use of data within the team.
• Build upon current Salesforce interface to improve agent workflow and client interactions.
• Support Salesforce configuration changes such as Custom Objects, Profiles and Roles, Validation Rules, page layouts, fields, processes, and workflows.
• Perform data loads and maintain data integrity through data cleansing, de-duplication, and record merging.
• Maintain salesforce dashboards and update as needed.
• All aspects of user and license management including new user setup.
• Deliver user guides and training.
• Update categorization of client records and/or adding notes to record tracking current acquisitions, sales, and contact information changes.
• Conduct research and updates for comparable property sales and listings, as well as developments in planning, permitting, construction and recently completed phases.
• General administrative tasks assigned as needed.
• Maintain all leads from all third-party sites.

Job Requirements

• Knowledge base of Salesforce.com through certification and webinars.
• Ability to prioritize critical tasks and work well in a deadline driven atmosphere.
• Ability to communicate extremely well.
• Possess a strong desire to learn new concepts and master new software applications.
• Strong work ethic, verbally articulate and detail-oriented.
• Strong knowledge of Salesforce, MS Office-Word, Excel, PowerPoint and Outlook.
• Basic Coding Knowledge Preferred.
• Strong editing skills, i.e., spelling, grammar, punctuation.
• Basic real estate understanding/knowledge preferred but not required.
• Experience with commercial real estate focused programs preferred but not required (CoStar, Loopnet, LexisNexis, etc.)

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.