Salesforce Administrator/Analyst - Global CRM
Job Description
We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as SalesforceAdministrator.
Our global team: We are a team of 66,000 highlydedicated employees across more than 70 countries passionately pushing theboundaries of what's possible in healthcare to help improve people's livesaround the world. As a leader in the industry, we aspire to create betteroutcomes and experiences for patients no matter where they live or what healthissues they are facing. Our portfolio, spanning from in-vitro and in-vivodiagnostics to image-guided therapy and innovative cancer care, is crucial forclinical decision-making and treatment pathways.
Our culture: We are part of an incredible communityof scientists, clinicians, developers, researchers, professionals, and skilledspecialists pushing the boundaries of what's possible, to improve people'slives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.
The Salesforce Administrator/Analyst has astrong understanding of the Salesforce platform, can understand both currentsetup and our business objectives, and is effective in supporting and implementingscalable solutions in a high-growth environment. This role will work closelywith both stakeholders and solution architects to refine and prioritize userdemands, and work with internal teams to support a robust CRM ecosystem andultimately help the business achieve its business goals.
Join our team now at Siemens Healthineers as our SalesforceAdministrator/Analyst
This is a role well suited to an ambitious professional,looking for the next step in their career. As a Salesforce Administrator/Analyst,you will be responsible for:
- Provide business support of activities involvingour CRM (Salesforce)
- Act as a subject matter expert for internal andexternal stakeholders
- Mentor other specialists; drive enforcement ofstandards, tools, and methodologies
- Collaborate with the development andimplementation of functional designs and features of SFDC and related systemintegrations (SAP S/4, Saba LMS, ServiceMax Asset360, eQMS ETQ, etc.)
- Collect requirements from stakeholders,document, prioritize and implement those requirements in collaboration with therelevant areas of the business
- Monitor data to identify data integrity issuesand develop automated data cleansing processes
- Identify and deliver usability, security, andprocess improvements
- Provide support and documentation to end userson day-to-day tasks and assist with general support requests/questions
Required skills and Education to be successful in thisrole
- 2+ years of experience in Salesforce, coupledwith business and data analyst skills
- Experience with Salesforce Lightning, SalesCloud, SF-CPQ
- Experience with Service Cloud (FSL), ExperienceCloud, Commerce Cloud
- Experience using Salesforce data tools (DataLoader)
- Experience working on iterative projects, andwith deployment strategies/processes (Dev-QA environments vs.production).
- Experience with Conga Composer (DocumentGeneration) a plus
- Experience with SABA, ETQ a plus.
- Excellent communication and data presentationskills, including an ability to effectively communicate with both business andtechnical implementation partners and stakeholders
- Ability to multi-task and prioritize multipleassignments to meet deadlines
At Siemens Healthineers, we value those who dedicatetheir energy and passion to a greater cause. Our people make us unique as anemployer in the med-tech industry. What unites and motivates our global team isthe inspiration of our common purpose: To innovate for healthcare,building on our remarkable legacy of pioneering ideas that translate into evenbetter healthcare products and services. We recognize that taking ownership ofour work allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.
Beware of Job Scams
Please beware of potentially fraudulent job postings orsuspicious recruiting activity by persons that are currently posing as SiemensHealthineers recruiters/employees. These scammers may attempt to collect yourconfidential personal or financial information. If you are concerned that anoffer of employment with Siemens Healthineers might be a scam or that therecruiter is not legitimate, please verify by searching for the posting onthe SiemensHealthineers Career Site.
If you want to join us in transforming the way healthcare isdelivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If you wish to find out more about the specific beforeapplying, please visit: https://usa.healthcare.siemens.com/about.
As an equal-opportunity employer we are happy to considerapplications from individuals with disabilities.
The pay range for this position in Issaquah, WA is $80,000 -$100,000 annually; however, base pay offered may vary depending on job-relatedknowledge, skills, and experience. The annual incentive target is 6% of basepay. Siemens Healthineers offers a variety of health and wellnessbenefits including paid time off and holiday pay. Details regarding ourbenefits can be found here: https://benefitsatshs.com/index.html
This information is provided per the required state EqualPay Act. Base pay information is based on market location. Applicants shouldapply via Siemens Healthineers external or internal careers site.
#LIAW1
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
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Date Posted
04/24/2023
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12
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