Salesforce Analyst
Job Description
About our team? ElectraMeccanica has heart & soul! We hire dedicated, passionate, respectful and engaged contributors, who enjoy creating, solving and challenging the status quo. We have a dedicated team of people and continually seek to hire those who are always willing to roll up their sleeves. If we just described your personal values and work ethic here, we definitely want you to read on to see if this position sparks your interest as well.
We are seeking a Salesforce Analyst to join our lean and agile team. This role will work out of our Mesa, Arizona location at 7943 E. Ray Rd, STE 129, Mesa, AZ 85212. The Salesforce Analyst, is responsible for the management, utilization, and optimization of Salesforce Application and plays a critical role in ensuring its compatibility/interoperability with other business critical applications. The role will interface directly with users, managers, project managers, and senior leaders within Operations, Engineering, Regulatory Affairs and other departments. The Salesforce Analyst will serve as primary point of contact for the Salesforce Application on support issues and its integration with other enterprise tools.
General Requirements:
- Working with leaders across the organization to understand business strategies, direction, and identify needs
- Ability to be hands on the Salesforce platform when needed and be able to function across the spectrum - from strategic and tactical
- Leading or participating in enterprise vendor, technology, and tool selection
- Develop working Salesforce technology solutions for reference and starting points for development teams
- Providing Salesforce subject matter expertise and assessments to business stakeholders
- Facilitating complex design and technical discussions, reconciling differing opinions and driving the decision-making process
- Presenting architectural decisions and proposals to stakeholders to explain how business strategy alignment is satisfied
- Collaborating with third party solution architects, IT leadership, and delivery teams to ensure alignment with target and reference architectures, provide guidance, solicit feedback, and identify enterprise IT needs
- Monitoring key Salesforce technology trends and industry standards
- Act as a Salesforce technology guardian to promote sustainable solutions, best practice standards: design, coding, environment, data and discourage poor choices
Other Duties
- Perform other duties as required by management
Requirements
Education:
- Completed bachelor's degree in related industry preferred, or experience in lieu of degree
- High School Diploma or equivalent is required
Experience:
- Bachelor's Degree in Computer Science, Engineering, and Business Administration or a closely related field
- Demonstrated experience with the Salesforce platform.
- Knowledge of SFDC API with Java or PHP a plus Competent in logical database design
- Salesforce experience including Marketing Cloud Knowledge
- Knowledge of physical database design (physical layout, indexing strategies) a plus.
- Knowledge of query plans and optimization strategies a plus.
- Ability to quickly understand business process, and its relation to our CRM systems and
- experience working in a cross-functional role to minimize issues and unintended outcomes.
- Experience working with end users to identify pertinent business requirements
- Prefer experience with Customer Support, Supply Chain, Service Logistics (parts dispatch
- Programming)
- Thorough understanding of Agile principles
- Administrator Certification and/or Developer Certification is highly desirable.
- Strong project management experience in organizing, prioritizing, planning, and executing small to medium scale projects from inception and through implementation
- Proven ability to work with cross-functional teams, involving internal personnel and consultants, to ensure project task accuracy and drive resolution of issues and constraints
- Good organizational and communication skills, including strong presentation skills, with the ability to interact with various levels in an organization
- Experience with software development methodologies
- Proven team-building skills in a collaborative environment with a customer service mindset
- Intermediate to advanced proficiency level utilizing Microsoft Office applications including Excel,
- PowerPoint, Word, and Outlook
- PMP certification and Lean Six Sigma experience a plus
Additional Skills:
- Service oriented mindset Strong written and verbal communication skills
- Excellent vertical and lateral thinking
- Strong time management skills
- Ability to quickly pivot directions to assist with other tasks/projects
Benefits
One last important note. Our new facility is planned to incorporate modern, dedicated spaces for our employees to dine, engage, relax, and play. We also provide the following comprehensive benefits package that supports our employee's health, wellness, retirement, and work-life balance:
- Medical, dental, and vision plans
- Generous paid time off
- 401k with company match
- Life/AD&D insurance
- Short-term and Long-term disability benefits
- Corporate fitness/wellness discounts
While we greatly appreciate all candidate applications, we only contact those individuals who best meet the required position qualifications. Thank you in advance for considering ElectraMeccanica!
Date Posted
08/11/2022
Views
5
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