Salesforce Architect

Say hello to possibilities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role.
First, a little about us, we're a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're a $2 billion company that's growing at 20+% annually and we're expanding our Product & Technology Team to make sure we stay ahead of the competition.
We're currently looking for:
As RingCentral's Salesforce Architect, you will be a hands-on technology leader with high visibility and ownership in driving architecture and solutions on a number of key Salesforce related programs cross functionally. You will primarily be responsible to serve as the subject matter expert in supporting, maintaining, and managing our core Salesforce org and the application ecosystem.
Responsibilities:

• Architect & design innovative Salesforce solutions involving configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Responsible for the Business Capability Map and models, including the management and governance of business capability definitions
• Provide overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors
• Partner with both technical and non-technical peers, architect and design the capabilities and remove any blockers throughout the program lifecycle
• Become a trusted partner with the business
• Review designs, business processes, data flows, quality of data and systems architecture
• Analyze the health of the business and present recommendations to senior management for strategic decision making and investment
• Design and interpret key performance metrics and craft plans to address weaknesses
• Work with the Project Manager to manage a project to scope
• Guide and coach team members
• Communicate, present, and evangelize best practices

Qualifications:

• 10+ years of Salesforce architecture, design and development experience
• Strong prior experience in complex solution design and enterprise architecture with focus on scalability and automation
• Comprehensive expertise in business analysis, requirement gathering, technical documentation and business process reengineering
• Experience with complex legacy orgs and org/health refactoring projects
• Working knowledge in Agile development environment with strong engineering principles (XP, SCRUM)
• Expertise in Salesforce (Lightning) with multiple certifications

Must have:

• Platform Developer 1 / (optional)2
• Admin+/Advanced Admin
• Data Architect
• Sharing and Visibility Architect
• Integration Architect
• Identity and Access Management Architect
• Sales + Service Cloud Consultant

Nice to have:

• Application Architect or System Architect experience
• Stellar problem-solving skills and strong analytical skills
• Excellent negotiation, influencing, collaboration, communication, and presentation skills
• Self-driven and self-motivated leader who instills constant curiosity, perseverance and positive energy
• Proven cross-functional collaborations and facilitation skills
• Deep understanding of enterprise business processes
• Experienced in working with multi-cultural on- and offshore teams
• B.S. degree in Computer Science or a related IT field

What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Denver or Dallas, the compensation range for this position is between $131,000 and $164,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
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