Salesforce Business Analyst at Enfusion

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.

Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.

Learn more about Enfusion by visiting www.enfusion.com and apply today!

Enfusion is seeking a talented Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will be responsible for helping improve processes and efficiency in the Salesforce and Data Analyst Teams. You will collaborate with stakeholders, developers, and project managers to ensure the successful delivery of Salesforce and Data solutions that meet the business needs. You will write user stories, requirements, and acceptance criteria and prepare and help prioritize the backlog for the development team to be queued for work.

Key Responsibilities

Collaborating with the product owner, development team, data analysts, and stakeholders to understand and clarify requirements
Collaborate with developers and project managers to ensure successful delivery of Salesforce solutions
Work closely with stakeholders to understand business processes and provide recommendations on how to optimize processes through Salesforce
Facilitating backlog grooming and prioritizations sessions to ensure the backlog is up-to-date and accurately reflects the business needs and keeping it well-organized and visible to all team members
Assisting with ensuring the team follows agile best practices and adheres to agreed-upon agile process
Helping to remove impediments and obstacles that are preventing the team from delivering high-quality work
Provide suggestions on business process improvements
Creating and maintaining business process flows and documentation
Assist in user acceptance testing and training
Help foster a collaborative environment within the team and across different business units to allow for best solutions
Stay up-to-date with Salesforce.com releases, new features, and best practices

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field or equivalent experience
5+ years of experience as a Salesforce Professional including Business Analyst
Salesforce Certified Business Analyst; Salesforce Certified Administrator (201); with additional Salesforce certifications preferred
Strong understanding of Salesforce.com best practices and functionality
Experience with Salesforce Sales Cloud, CPQ, Pardot, Tableau
Experience with writing user stories and acceptance criteria
Excellent analytical and problem-solving skills
Experience with Agile/Scrum methodology
Experience with revenue operations
The ability to pivot, work with nuance, and recommend a path forward when confronted with ambiguity
Strong communication skills; ability to “speak” both business and technical languages
Ability to work in a fast-paced, deadline-driven environment

Preferred Qualifications

Familiar with Ticketing Systems (Jira, Zendesk, etc.)
Experience in Testing and Quality Assurance
Experience working with global teams
Knowledge of Databases, SQL, SOQL
Knowledge of Investment & Asset Management

The salary for this position is $60,000 - $80,000 + bonus + benefits.

*Note: This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings.

Perks of working for Enfusion

• Competitive compensation

• Company paid medical insurance

• Generous PTO package

• Entrepreneurial environment

• Catered lunch every Wednesday

• Small team with growth opportunity

Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

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