Salesforce Business Analyst

About The Position
Silverfort is a cyber security startup that develops a revolutionary identity protection platform. Our mission is to provide industry leading unified identity protection solutions for hybrid and multi cloud environments. Using patented technology, Silverfort's platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.
Silverfort has been widely recognized as an industry innovator, being named "Best of MFA award" from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.
We are looking for a skilled Salesforce Administrator to join our team. The ideal candidate will be responsible for maintaining and enhancing our Salesforce environment, optimizing flows, and supporting end-users. Additionally, they will collaborate with stakeholders from various teams in Sales, Finance and Product, to gather requirements, configure Salesforce and provide ongoing support. If you have a strong understanding of Salesforce best practices, excellent problem-solving skills, and a passion for driving business success through technology, we want to hear from you!
Responsibilities

• Build and maintain solutions in Salesforce using flow automations, lightning pages, dynamic forms - and other tools you know
• Manage and maintain 3rd party systems integrating with our Salesforce
• Collaborate with members of the operations teams to integrate Salesforce with other business systems, such as Netsuite, ZoomInfo, HubSpot, Tableau and others. Ensure seamless data flow and consistency across systems
• Proactively identify opportunities for automation to streamline business processes
• Continuously improve existing configurations, integrations and system processes
• Provide ongoing support and troubleshooting for any issues that are reported on the Salesforce platform by users across the organization
• Create and maintain advanced reports and dashboards to provide actionable insights and facilitate strategic decision-making

Requirements

• 2+ years of proven experience as a Salesforce Admin in a technical Salesforce team
• In-depth expertise in the Salesforce platform, including its core functionalities, features, and configuration options
• Hands-on experience with Flows, including screen flows and record-triggered Flows, workflows, process builder
• Hands-on experience with Lightning page, dynamic forms, and other Page/App Builder tools
• Hands-on experience with Salesforce mass update tools
• Experience with Salesforce Apex and Lightning Web Components - advantage
• Bachelor's degree in Industrial Engineering, Information Systems Engineering or Software Engineering
• Excellent communication and presentation skills
• Strong analytical and problem-solving skills, with attention to small details
• Excellent interpersonal skills, team player
• Ability to multi-task and manage projects across different departments
• Experience with Dealhub - advantage
• Salesforce admin certification - advantage