Salesforce Business Solution Architect

We are seeking an experienced Salesforce Business Solution Architect to join our team and help our customers achieve their business goals and strategy.
As an expert in the Salesforce domain, the ideal candidate will be responsible for designing and delivering customized Salesforce solutions using best practices. This role involves guiding our customers through their digital transformation by aligning business and technology, and serving as a trusted advisor to design a comprehensive architecture for solutions that address their unique business challenges.
Feel free to work remotely from anywhere across Montenegro or connect with colleagues at our Herceg-Novi and Podgorica offices.

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Responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives
• Develop scalable data architectures and integrate customer data across multiple systems and platforms
• Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions
• Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions
• Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data
• Establish best practices for data quality, security, and governance across the organization
• Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products
• Mentor and train internal teams on Salesforce functionalities, best practices, and new features
• Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities

Requirements

• Minimum of 5 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields
• Proven experience as a Salesforce Architect or Consultant, with a strong understanding of Salesforce platform capabilities and limitations
• Experience in designing and implementing complex Salesforce solutions, including custom development and third-party integrations
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
• Hands-on experience with configuration of Salesforce platform
• Experience with agile project management and delivering data solutions on time and within budget
• Excellent communication and collaboration skills to engage both technical and non-technical stakeholders
• Ability to quickly adapt to new Salesforce updates and industry trends
• Familiarity with agile development methodologies and project management tools

We offer

• Engineering Heritage. Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Advanced Tech Stack. Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients. Work closely with 295+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth. Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community. Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture. If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup.The flexibility to work from any location in Montenegro, whether it's your home or our dynamic offices
• Other Benefits. Corporate health insurance and the possibility of buying private health insurance for the family at a corporate price

EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.