Salesforce Capability Lead

Who We Are

As a modern technology company, Slalom is bringing to life the art of the possible for our clients. We have a passion for building strategies, solutions and creative products to help companies solve their most complex and interesting technology & business problems. The Austin office launched in late 2018 and has consistently been ranked as one of the Best Places to Work by Austin Business Journal. Our consultants can build something locally while exercising their entrepreneurial muscles within the context of a proven and growing company. Slalom Salesforce Consultants gain a wide breadth of experience across a diverse range of industries that thrive in Austin. Our culture and values are dedicated to encouraging an environment where every individual can thrive and contribute to their full potential. We wish to build a team that echoes the rich diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions. In the words of our CEO, Brad Jackson - we will never put profit over people!

We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach broader audiences in innovative and impactful ways. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and providing our consultants with meaningful work that aligns with their personal and professional goals.

Slalom Austin is looking for an experienced and entrepreneurial CRM technology leader to drive the growth of Slalom Austin's Salesforce team & client success. This person will provide thought leadership to our clients, support with business development efforts, help set the strategic direction for the Salesforce team, and steward Slalom's core values, demonstrating a daily growth mindset and passion for people.

What You'll Do

• Accountability for driving quality, business development, account management, and operational aspects, including:
  • Practice Building - Drive overall client account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
  • Team & Individual Development - Responsible for PeopleCareer Management and project staffing
  • Engagement Lead - Manage engagement risk and project economics, including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Identifies new opportunities for growth of Salesforce offerings within existing and new clients
• Builds and develops relationships with Salesforce.com and owns joint sales pursuits
• Develops and delivers best practices, delivery templates, and point-of-view papers. Creates reusable collateral to be used as sales and delivery accelerators.
• Maintains awareness of industry best practices and business levers for cloud offerings

What You'll Bring

• Ideally, at least a decade of Software, Salesforce or CRM leadership
• Familiarity with Agile/Scrum and Waterfall methodologies
• Project delivery, including all aspects of program management and the full SDLC
• Business operations (e.g., invoicing, SOWs, margins, utilization)
• Skilled at managing multiple complex projects at once
• Experience with managing and leading people, including mentoring and coaching skills

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 43+ markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 11,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For six years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud it invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.