Salesforce Capability Leader

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 4th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Capability Leader

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 4th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Slalom Houston is looking for an experienced and entrepreneurial CRM technology leader to drive the growth of Slalom Houston's Salesforce team & client success. This person will provide thought leadership to our clients, support with business development efforts, help set the strategic direction for the Salesforce team, and steward Slalom's core values, demonstrating a daily growth mindset and passion for people.

What You'll Do

• Accountability for driving quality, business development, account management, and operational aspects, including:
  • Practice Building - Drive overall client account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
  • Team & Individual Development - Responsible for PeopleCareer Management and project staffing
  • Engagement Lead - Manage engagement risk and project economics, including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Identifies new opportunities for growth of Salesforce offerings within existing and new clients
• Builds and develops relationships with Salesforce.com and owns joint sales pursuits
• Develops and delivers best practices, delivery templates, and point-of-view papers. Creates reusable collateral to be used as sales and delivery accelerators.
• Maintains awareness of industry best practices and business levers for cloud offerings

What You'll Bring

• Ideally, at least a decade of Software, Salesforce or CRM leadership
• Familiarity with Agile/Scrum and Waterfall methodologies
• Project delivery, including all aspects of program management and the full SDLC
• Business operations (e.g., invoicing, SOWs, margins, utilization)
• Skilled at managing multiple complex projects at once
• Experience with managing and leading people, including mentoring and coaching skills

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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