Salesforce Developer and Administrator

Rackspace · USA

Company

Rackspace

Location

USA

Type

Full Time

Job Description

As a Salesforce Developer and Administrator you will engage in the full software development lifecycle working in a team environment. Your primary responsibilities will include developing customizing and managing our Salesforce environment. This role requires a mix of 70% Salesforce development and 30% business analysis tasks.

The ideal candidate has a customer-centric mindset and collaborates daily with internal teams. You have a strong understanding of sales and support processes and use Salesforce products to optimize these processes. You are skilled in Salesforce data management tools Excel communication problem-solving and time management. Additionally you can handle the fast-paced stressful nature of a sales environment.

Location : Remote in the United States of America

Responsibilities:

  • Salesforce Developer (70%):

  • Implement declarative salesforce principals to Design develop customize and manage Lightning Components Flows Visualforce Apex Classes Apex Controllers and Triggers.

  • Integrate Salesforce with other applications using REST and SOAP APIs.

  • Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications.

  • Perform code reviews debug issues and ensure the quality and performance of solutions.

  • Participate in Agile/Scrum ceremonies and the full software development lifecycle.

  • Create and maintain technical documentation and stay updated with Salesforce features and releases.

  • Participate in technical planning and requirements gathering phases including Design code test troubleshoot and document engineering software applications.

  • Work closely with the Product Owner and Scrum Master to prioritize and estimate user stories and tasks.

  • Handle some administration configuration and support tasks including user management and system maintenance related to development work.

  • Monitor system performance and ensure data integrity.

  • Provide end-user support and training and implement and manage integrations with other systems.

  • Identify and implement process improvements and handle support requests.

  • Proficient with object-ordinated databases methodology and practices.

Business Analysis (Customer Success/Sales) (30%):

  • Critical thinking and ideation with key business stakeholders

  • Collaborate with stakeholders to gather analyze and document business requirements.

  • Document and communicate the vision and strategy for the Salesforce platform in alignment with the organization's business goals.

  • Prioritize initiatives and features to maximize business value.

Knowledge Education & Experience:

  • Good understanding and proven experience with both front-end and back-end development using Lightning Web Components Apex JS HTML/CSS etc.

  • Ensure that technical software development process is followed on the project familiar with industry best practices for software development.

  • Experience designing and implementing external facing applications

  • Strong debugging problem solving and investigative skills. Ability to assimilate disparate information (log files error messages etc.) and pursue leads to find root cause problems.

  • Bachelor's degree in Computer Science Information Technology or a related field.

  • 2-3 years of experience as a Salesforce Developer and/or Administrator.

  • Proficiency in Salesforce development tools and languages including Apex Visualforce and Lightning Components.

  • Knowledge of Salesforce configuration workflows process builders validation rules and security settings.

  • Experience with Agile/Scrum methodologies and excellent problem-solving and communication skills.

  • Salesforce Developer and/or Administrator certifications.

Preferred Skills & Qualifications:

  • Salesforce certifications such as Platform Developer I & II Administrator and Advanced Administrator.

  • Experience with version control systems (e.g. Git) and CI/CD tools.

  • Knowledge of other programming languages and web development frameworks.

  • Experience with Salesforce Sales & Service Cloud Marketing Cloud

  • Experience with Service Now preferred

  • Understanding and familiarity with cloud-based architectures principals and industry.

  • You will work closely with stakeholders to understand business requirements ensuring smooth operation and administration of the Salesforce CRM platform while developing scalable solutions. This role is ideal for a passionate coder with a solid grasp of Salesforce capabilities and a collaborative mindset.

The following information is required by pay transparency legislation in the following states: CA CO HI NY and WA. This information applies only to individuals working in these states.

The anticipated starting pay range for Colorado is: $116100 – $170280

The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123600 – $181280

The anticipated starting pay range for California New York City and Washington is: $135300 – $198440

Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonuses commissions or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location. Information on benefits

offered is here.

#LI-AW1

#LI-Remote

Location : Remote in the United States of America

Apply Now

Date Posted

07/05/2024

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