Salesforce Developer IV

Modivcare is looking for a Salesforce Developer IV to be responsible for the setup, configuration, development, maintenance, and support of the organization's Salesforce.com system instance ensuring Salesforce works seamlessly for stakeholders.

You will...

• Think strategically to define the CRM vision and communicates to the CRM users.
• Build and champion a clear strategy and roadmap for CRM and all supporting commercial technology.
• Partner with commercial stakeholders to establish a commercial technology roadmap that is aligned to the business strategy and growth goals and maximizes value of connected applications and other third-party sales enablement tools.
• Collaborate with stakeholders to effectively document and drive platform changes and improvements, working together with technical support resources.
• Serve as the CRM product expert in cross functional efforts to support a timely delivery of high impact projects and acts as the primary support and point of contact for Salesforce.com internal team and system integrations.
• Develop, customize, and administer modules, objects, workflows, dashboards, interfaces, reports, or access levels.
• Plan for all future technology investments to align with business goals and objectives.
• Ensure integration and data exchange between Salesforce and external services, providers, or platforms.
• Test and approve system changes prior to deployment.
• Lead requirements gathering sessions with organizational users to understand their system needs and business priorities, documents current and future state business processes, and recommends technology solutions.
• Identify and mitigate risks, dependencies, and impacts across cross-functional business and technology teams.
• Identify opportunities to improve or automate current state business processes.
• Manage overall project intake, prioritization, and definition processes for supported business partners.
• Maintain and report on overall initiative and roadmap progress, status, and health.
• Inform and assist in management of training resource(s) and budget and ensures alignment with key stakeholder needs.
• Provide training to end-users as needed.
• Help build and lead a Salesforce governance function.
• Provide leadership, coaching, and/or mentoring to analysts and other roles.
• Participate in other projects or duties as assigned.

We are excited to speak to someone with the following...

• Bachelor's degree preferred in Computer Science, Economics, Business, Engineering, or another quantitative field.
• Seven (7) plus years of experience in systems/platform management, Salesforce, or as CRM Product Owner.
• Salesforce Certified Administrator and/or Developer preferred.
• Agile experience and Agile Scrum Master Certification preferred.
• Project management experience and Project Management Professional (PMP) Certification preferred.
• Experience with application development and customer-facing interfaces preferred.
• Ability to performs work with a high degree of latitude and handles the most complex issues.
• Ability to solve high-level software and application issues.
• Excellent analytical skills - strong ability to use thinking and reasoning to solve a problem.
• Must be results oriented, customer focused, and able to manage multiple projects simultaneously.
• Strong planning and problem-solving skills, excellent attention to detail an accuracy.
• Excellent verbal and written skills required, including strong presentation skills.
• Quick to execute ad-hoc projects and adapt to change.
• Ability to apply professional concepts and experience to evaluate identifiable factors in order to resolve a wide range of issues in creative ways.
• Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Effective project management capabilities to lead initiatives and facilitates cross-functional collaboration and support.
• Must possess strong interpersonal, organizational, presentation, and facilitation skills.
• Ability to build strong relations with all levels within the organization.
• Ability to engages and influence stakeholders.
• Proficient in Microsoft Word, Excel, and Outlook

We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package including the following:

• Medical Plans with Prescription Drug Benefits
• Dental Benefits
• Vision Benefits
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Legal Services
• Critical Illness, Accident, Hospital Indemnity and Cancer Insurance
• Tuition Reimbursement
• Relocation Services
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare. Because we care...always.

5 brands have joined together for one calling, and we recognized an important need--to improve access to care by addressing the social factors that influence patient health outcomes. Our roots as a logistics leader have laid the foundation for our transformation into a tech-enabled healthcare company making better connections to care.

Salary: $84,989 - $113,318 / Annually

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.