Salesforce Development Supervisor

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.

We have big hearts and love big ideas. We’ve been around for more than  100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative ways. We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.

With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. But we’re still making time for fun with virtual events like virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

As the Salesforce Development Supervisor at Pinnacol, you play a key part in realizing our mission to provide customers with tools they love. Leverage your passion for technology and Salesforce development best practices to develop amazing products for our customers and help define the vision, capabilities, and roadmap for our systems. You will lead a team of like-minded individuals by working with, directing, and supporting their efforts to deliver valuable products for our customers. This role has a wide variety of responsibilities, and in this startup environment you can expect this role to grow and evolve - sometimes on a daily basis.

What you can expect:

Software Development (60%)

• Leads projects through software development life cycle ensuring timely completion and effective communication to maximize value created and minimize costs
• Pushes teams to improve processes, procedures, and team make up when necessary 
• Provides feedback to other developers, team members, and leadership on ways to improve and continues to help move the team forward with those changes 
• Proactively embodies high performance and pushes team members to higher standards through their example
• Write software that satisfies business requirements and follows applicable coding standards
• Prepare and install solutions by determining and designing system specification, standards and programming
• Be able to individually contribute to a team with a focus on learning the processes, patterns, and standards in place
• Maintain code to enhance functionality, improve efficiency and replace malfunctioning or obsolete code, following team standards, defined patterns and industry standards
• Identify system or program problems efficiently and effectively and propose pragmatic solutions. 
• Test programs to ensure they meet business requirements and functionally work well, following testing standards
• Participate in deployment and configuration management processes as necessary
• Document code in a way that can be understood by other Software Engineers
• Create design documents that satisfy business requirements, follow adopted methodologies and lead to efficient, easy to maintain, and reliable systems, which may require the use of unfamiliar languages and technology 
• Demonstrate and standardize solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

Technology Leadership (40%)

• Responsible for working with domain architects to ensure that we are understanding and making the best decisions around our technology 
• Responsible for all management functions with direct reports including hiring, performance management, timekeeping, expense report approval, etc. for the front end development team
• Provide leadership, direction, coaching and development of promoting teamwork and cooperation within team and throughout the organization

Additional responsibilities:

• Expand and improve personal knowledge in the area of software development best practices
• Communicate and partner effectively with a variety of team members across the IS team
• Work with PAM to thoroughly test and sign off on system changes and enhancements, and proactively identify potential problems in our Salesforce Platform
• Lead and facilitate code reviews with team members and encourage positive feedback while maintaining agreed upon development standards
• Perform other duties as assigned

The ideal candidate would possess the following skills and characteristics: 

• Positive attitude. We are a fun and energetic group and we want someone that exudes happiness
• Excellent communication skills, organizational skills and a high level of attention to detail
• Strong technical aptitude on the Salesforce framework with knowledge of supporting technologies 
• Willingness to jump in and help team members. No task is too big or too small 
• Adaptability, flexibility and resourcefulness
• Willingness to speak up, ask questions, offer feedback and suggestions to fellow team members
• Able to prioritize and manage work in a fast-paced, dynamic environment
• Be able to work with little direction and are okay with ambiguity as the projects may be changing
• Must be able to clearly communicate in writing and verbally with all levels of individuals both internally and externally 

What you need to be successful:

• Strong understanding of software development cycle, standard and best practices in order to shape coding methodologies and best practices and elevate the knowledge and skill set of the team.
• Must possess excellent data analysis, debugging, testing and problem-solving abilities
• Must be proficient in our Salesforce instances and all systems related 
• Ability to explore large, poorly understood problems and determine the correct course of action
• Developing Others: Ability to mentor others through constructively challenging assumptions and sharing knowledge with more junior engineers to foster collaboration and innovative development solutions 
• Adaptation: Ability to adapt in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups, and lead others through ambiguous or changing situations.
• Communication: Ability to listen to others and convey ideas effectively and foster open communication
• Innovation: Ability to generate novel solutions and creative ideas in order to identify system or program problems, and propose pragmatic solutions
• Teamwork: Fostering collaboration within the team and across the organization

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• We love who you are. Pinnacol is on a journey to embody diversity, equity and inclusion. We’re committed to creating a culture that deeply values differences, where everyone feels like they belong.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $150,600-$160,600. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.

Want to love your work? Apply today!

Pinnacol is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].