Salesforce DevOps Engineer

Overview

The Salesforce DevOps Engineer is mainly focused on the deployment and smooth operation of a software product. A leadership role with a core focus in long-term, sustainable, end to end holistic solutions with a business product/service mindset. The job applies the principles of software engineering for designing, developing, maintaining, testing, and evaluating software to address business needs and create a business product or enable a business service. Effectively works in configuration, development, testing and project management roles. Takes part in the complete Software Development Process (SDLC). Understands software development as well as software testing. Has a deep understanding of multiple systems/modules across a platform and has very strong business acumen.

Specialized Skills and Technologies

• Experience with Salesforce platform production deployments working in an agile methodology environment
• Excellent understanding and demonstrated experience in the use of DevOps tools (i.e. Bitbucket, Jenkins, Automated deployment, Sonar tools) with CICD capabilities and Agile practices
• Production support background with emphasis on the production change and incident process will be a plus Strong server OS scripting and automation experience (Windows and Linux)
• Well versed in Pivotal/AWS Cloud, Docker Container, Unix, and Windows Strong knowledge in at least one programming language such as Python, Java, Groovy , Powershell or Golang and source code management systems like Bitbucket (GIT)
• Experience with Static Analysis tools like Sonar, PMD
• Strong experience with Salesforce deployments, rollbacks, and metadata formats.
• Experience in planning and organizing refreshes based on Salesforce releases.
• Experience performing Salesforce Administrator tasks, troubleshooting APIs, and performing data loads.
• Solid understanding of Salesforce API versions and modular development approaches using SFDX.
• Good understanding of the entire Salesforce product suite, including Sales, Service, Experience Builder, and Marketing Clouds.
• Strong expertise with Jenkins pipelines and Azure DevOps. Proficiency with version control tools, including but not limited to GIT.
• Experience working with Kubernetes or another container orchestration framework

Primary Responsibilities

• Automate deployments, configuration changes, data refreshes, testing scripts, backups, archival, and recovery processes.
• Configure, code and automate required QA scripts with a business product/service mindset Work with development, infrastructure and QA teams to build SGWS appropriate practices (i.e. CI/CD practice)
• Publish required metrics and make visible to appropriate stakeholders
• Obtain any certifications needed to be able to effectively support applications in scope
• Mentor peers to help them build capabilities
• Improve efficiency of team to resolve problems
• Document troubleshooting instructions (continuous improvement)
• Determine opportunities to streamline deployment and support activities to achieve more efficient, timely, and cost-effective application support results
• Define best practices, quality gates, and static code evaluation to ensure code base is optimal
• Train and support team members to follow appropriate processes
• Provide 24X7 support for software applications under area of responsibility
• Contributes to the long-term roadmap of a given solution
• Serves as a liaison between business and technology teams to provide strategic project outcomes and support decisions

Minimum Qualifications

• Bachelor's Degree or a combination of work experience and education
• 8+ years in application development or comparable experience
• 5+ years of experience managing software releases in a DevOps environment as a Release Engineer
• Proven ability to plan, schedule, and execute plans and rollback plans across a variety of applications and teams
• Solid understanding of and detailed experience with IIS and Windows Servers, deploying web services
• Experience using and building version controlled (in-repository) CI/CD pipelines on modern tools
• Experience working with, and directing third-party Application Development teams
• Experience leading and supporting teams with large-scale Application Development projects/programs
• Ability to lead and manage change through process development and improvement
• Proven ability to drive Behavior-Driven-Design (BDD) process

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs