Salesforce Engagement Consultant

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.

We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About the role

The Salesforce Consultant will be responsible for consulting Bullhorn applications on the Force platform from Presales Customers, through to Live Customers on the Bullhorn for Salesforce Product. You will act as the primary representative for Professional Services, using your in-depth application and technical knowledge to identify, discuss and document solutions for clients’ needs. You will also engage in pre-sales activities where needed, particularly drafting SoWs and providing ROMs for potential future engagements.

A typical day will include...

• Operating as the key liaison between Bullhorn’s business units, including product teams, sales and support.

• Initiating contact and establishing relationships with new and existing clients while creating the foundation for a seamless transition from the point of sale throughout the implementation process and post go-live.

• Aiding clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, and education plans.

• Leading cross-functional teams in the development and completion of key project milestones.

• Working Closely with SI Partners who are implementing the Bullhorn for Salesforce Product on behalf of Bullhorn, ensuring the partner and Customer are successful in their implementation. 

• Partnering with clients to identify key business objectives.

• Contributing to the project delivery strategy & plans.

This role is a fit for you if...

• You have 3-5 years of demonstrated experience in the definition and execution of Enterprise software projects.

• You have prior experience with configuration of Salesforce.com applications.

• You have experience managing Client Relationships across the implementation life cycle.

• You have Salesforce Platform App Builder and/or SF Certified Admin certification.

• Experience with Appexchange Salesforce products.

Bonus points for…

• Experience with HR software, specifically recruiting or ATS applications.

• Experience in deployment via managed and unmanaged packages between Salesforce environments.

• Project management experience.

• Further Salesforce Certifications.

• Experience with web technologies, languages and frameworks (SOAP, REST, Java, JavaScript, SQL).

What we offer...

• Group Life Assurance, Group Income Protection, and EAP
• Access to our Discounts and Wellbeing Portal
• Unlimited Vacation
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.