Salesforce Engineer

Advarra provides integrated solutions that safeguard trial participants, empower clinical sites, ensure compliance, and optimize research performance. Connecting the clinical research ecosystem, Advarra delivers solutions through a site-centric approach that unifies and accelerates the drug development lifecycle, making clinical trials safer, smarter, and faster.

General Summary

The Salesforce Engineer works with the Business Systems Team and directly with end-user groups and management to define needs and delivery solutions. This position will collaborate closely with other team members and developers to ensure system functionality aligns with business requirements and compliance standards.

Principal Duties & Responsibilities

• Partner with business units to create and present the business case for new requests
• Lead and facilitate cross departmental teams to transform business requirements into user and functional requirements
• Write and maintain software requirements specifications that are clear, complete and executable
• Ensure that requirements are understood by development team and perform functional analysis when detail is needed
• Verify technical design specifications meet user requirements
• Develop project artifacts, to include requirements, design, and data flows
• Create user scenarios for user acceptance testing
• Over time, develop deep domain knowledge on key applications and business data
• Works with the Project Manager to determine project task estimates, deadlines and deliverables, simultaneously working on multiple projects
• Perform gap analysis and define gap closure strategies
• Provide training as needed on functional changes

Job Requirements

Education

• Bachelor's Degree in Computer Science, Management Information Systems or Business and/or equivalent industry experience.

Experience

• 5-8 years of relevant experience in an IT environment required
• Enterprise IT experience preferred
• Strong verbal and written English language fluency skills
• Working knowledge of software development methodologies
• Strong knowledge of data structures and algorithms
• Experience with reports, dashboards, and an understanding of data analysis
• Salesforce experience - flows, formulas, custom objects and fields
• Salesforce Admin Certification is a plus

Knowledge/Skills/Abilities

• Strong initiative and the ability to quickly learn and apply skills
• Superior written, listening and verbal communication skills
• Must be able to communicate effectively with both technical and non-technical users
• Must be able to interact and develop rapport with others
• Ability to effectively present information and respond to questions from management and end users
• Ability to define problems, assemble and analyze data, establish facts, draw valid conclusions and make recommendations
• Must be highly analytical and detail oriented
• Ability to work independently and as a team member
• Working knowledge of relational databases and underlying principles
• Proficiency in SQL is preferred

Other:

• Position may require working weekend and after general business hours.

Physical and Mental Requirements:

• Keying data on a keyboard
• Reading data from a video monitor
• Sitting for prolonged periods of time

#mogul

EEO StatementAdvarra provides equal employment opportunity to all individuals regardless of their race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, genetic information or any other status or characteristic covered by federal, state, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. EEO/M/F/Disabled/Vets

#LI-KA1

Advarra employees must be fully vaccinated as a condition of employment unless a medical or religious exemption is approved as a reasonable accommodation. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. New hires must be fully vaccinated or have received approval of an exemption as a reasonable accommodation as of their first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)