Salesforce Jr. Administrator

$65000 - $75000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Make an impact and love what you do! Vertafore is a top provider of software for the insurance industry. We create award-winning solutions to boost productivity, lower costs and help agents and carriers grow their businesses. We respect and value our team, and we look to bring the best talent together to make our future even stronger.

This role will assist in administration of SalesForce.com (SFDC) and partner with business teams to develop best in class CRM and Finance processes for usability, adoption, overall application effectiveness & management reporting.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Support strategic initiatives with requirements gathering, functionality research, and implementation as directed by Sr. Salesforce Admin

· Focus on building solutions to solve business problems and improve end user experience

· Ability to interact with internal clients, assess business challenges and collaboratively define solutions to address key business problems.

· Demo solutions to key business stakeholders.

· Build out system automations using the Salesforce declarative feature set

· Assist with keeping managed packages up to date

· Work with all areas of the business across Sales Cloud, Service Cloud, Communities and Force.Com Apps

· Provide support for internal Salesforce users

· Possess a solid understanding of data imports/exports in Salesforce.com

· Possess a solid understanding of the Salesforce security model (i.e. roles, profiles, permission sets, etc)

· Perform other Salesforce.com support and maintenance duties on an as-needed basis

· Complete and update technical and business facing documentation as needed

· Participate in an agile work environment

Qualifications:

· At least 1 year of hands-on experience with Salesforce.com administration activities (simple configuration, user provisioning, etc.)

· Salesforce Administrator Certification preferred, but not required. It will be expected that the individual in this role pursue and maintain the Salesforce Admin Certificate

· Foundational knowledge of Sales and/or Service Cloud functionality

· Strong written and verbal communication skills and ability to interact professionally with technical and business resources

Additional Requirements and Details:

· Travel required up to 10% of the time.  

· Located and working from an office location when required. #LI-Hybrid

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.

Benefits include medical, dental, vision, 401k with match, flexible time off, and more.

 

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.