Salesforce Marketing Cloud Manager - US Based Remote Opportunity

ABOUT US

Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our nearly 1100 diverse member colleges & universities using the Common App's free online application.

If you are an experienced Salesforce Marketing Cloud Manager professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Salesforce Marketing Cloud Manager.

RESPONSIBILITIES

The Salesforce Marketing Cloud (SFMC) Manager will support the work of Common App's mission to promote access, equity, and integrity in the college admissions process by advancing the growth and strategic use of SFMC enterprise-wide. The Salesforce Marketing Cloud Manager will report to the Director, Constituent Relationship Management System (CRM) and will ensure the organization's strategic use of the SFMC platform. The manager will serve as the organization's SFMC point-person, administrator, and will share subject matter expertise and technical guidance.

Requirements

QUALIFICATIONS

This role requires:

• Candidates must live in the United States.
• Bachelor's degree from four-year college or university; and at least 4-6 years of Salesforce Marketing Cloud experience; or an equivalent combination of education and experience
• Experience with Salesforce Marketing Cloud components such as Email Studio, Content Builder, Automation Studio, Journey Builder, CloudPages and Intelligence Reports
• Salesforce Marketing Cloud Administrator Certification (or obtained within 6 months of start date)
• SQL certification (or obtained within 6 months of start date)
• Extensive knowledge of Salesforce Marketing Cloud (SFMC) components such as Email Studio, Content Builder, Automation Studio, Journey Builder, CloudPages and Intelligence Reports
• Knowledge of Salesforce CRM and SFMC integrations
• Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership
• Proficient in AMPscript and HTML to drive personalized email content using Data Extensions

The ideal candidate will possess:

• Knowledge of SFMC Mobile Connect
• Knowledge of Common App organization and product including mission, goals and brand
• Master's degree in relevant field
• Experience leading or assisting with Salesforce implementation projects
• Experience with SQL
• Experience with Agile
• Experience with JIRA and Confluence
• A passion for higher education is a plus.

PAY RANGE

$95,000- $100,000

Benefits

Common App is a virtual first environment. We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including:

• Paid time off
• Vacation Leave (starting at 10 days per year)
• Sick Leave (15 days per year)
• Paid Holidays (New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, July 4th, Labor Day, and Thanksgiving Day)
• Floating Holidays (9 days to be used at employee's discretion)
• Mental Health Days (12 per year)
• Healthcare
• Medical (2 plan options with Cigna including an option for 100% employee coverage)
• Health Savings Account (HSA) with annual employer contribution starting at $1,500 or Flexible Spending Account (FSA), depending on plan election
• Dental (plan with MetLife offering 100% employee coverage)
• Vision benefits (plan with Cigna offering 100% employee coverage)
• Short + Long Term Disability (100% employer paid)
• Life + AD&D (100% employer paid)
• Additional Voluntary Life + AD&D insurance available
• Employee Assistance Program (EAP)
• Added compensation
• 403(b) Retirement Plan with 5% employer contribution + additional 5% employer match
• Stipends (virtual office set up and monthly remote work support)
• Future growth opportunities within the organization

We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

HOW DO I APPLY

To apply for this opportunity, send your resume and cover letter with salary expectations.