Salesforce Marketing Cloud Technical Architect

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Salesforce Marketing Cloud Technical Architect

Job Purpose

We’re looking to add a dynamic Salesforce Marketing Cloud Technical Architect to the Astound Digital team. The Salesforce Marketing Cloud (SFMC) Architect has a deep understanding of the entire SFMC product suite - SFMC Engagement, Personalization and Intelligence - and can design and deliver architecturally complex solutions using best practices and years of platform experience.

In this role you’ll get to:

• Provide technical leadership on client projects including platform migrations, new implementations, and support engagements.
• Act as a solution engineer during the pre-sales process, gathering requirements, performing estimates, communicating scope and assumptions, and contributing to proposals, including presentations
• Understand best practices on how to perform data modeling and data integration within SFMC.
• Gather and refine requirements/user stories to translate business objectives into technical tasks
• Respond to technical questions in RFPs and help sales and account teams deliver successful proposals
• Architect digital marketing solutions with a focus on efficient implementation, scalability, and maintainability
• Lead client-facing discovery sessions for data integrations, and present the resulting solutions
• Perform high-level estimations
• Engage with clients to gather and document requirements for data model and marketing campaigns
• Consult with Front End Developer on implementation of email templates and AMPScript development
• Collaborate with architects from other workstreams on code architecture, reviews, and CI/CD workflows
• Give direction to developers on operational decisions
• Provide technical leadership for delivering projects within constraints, goals, budgets and timelines
• Design & architect strategies to integrate marketing automation platform with existing & new technologies including but not limited to: SFDC Service Cloud/Health Cloud, Adobe Experience Manager / marketing cloud products, data warehouses hosted in AWS, etc.
• Collaborate with business stakeholders, SMEs, and other architects to develop roadmaps for marketing automation & technology implementations

Your skills and qualifications

• 8+ years' experience in Salesforce Marketing Cloud
• 5+ years' experience working with Salesforce Marketing Cloud Engagement (formerly ExactTarget)
• 3+ years' experience as lead technical architect, and/or lead consultant in SFMC projects
• Experience in leading engagements end to end, providing solutions leadership, content and governance to consulting initiatives and projects
• Salesforce Marketing Cloud Administrator and/or Consultant certification(s)
• Expertise in campaign orchestration, lifecycle programs and personalization
• Experience using Journey builder to develop business rules and activate cross channel journeys
• Implementation experience with MobileConnect and Mobile Push
• Experience in SQL and AMPScript
• Bachelor Computer Science, Data Science, Digital Marketing, or related degree

Good to have:

• Advanced solution architecture skills including creating enterprise-level architecture diagrams, integration specifications, and more. 
• Implementation experience with Salesforce Marketing Cloud Personalization
• Implementation experience with Salesforce Marketing Cloud Intelligence (formerly Datorama)
• Familiarity with Salesforce Data Cloud for Marketing
• Salesforce Administrator certification (or equivalent experience with Salesforce Core)

What we offer in return:

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Digital?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital and discover exciting opportunities while doing the work you love!

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