Salesforce Project Manager I - The Toro Company

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

Major Function

Responsible for communicating with clients to determine and define the requirements, scope, and objectives of Salesforce projects. Leads Salesforce project teams, planning and monitoring project timelines and budgets to ensure projects are completed on time and within budget. Actively contributes to cross-functional project teams, working in partnership to plan, manage and execute the successful delivery of Salesforce projects.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for:

• Oversees Salesforce CRM projects or phases of more complex projects, to include:
  • Communicating with clients/business to determine and define project requirements, scope and objectives.
  • Leading project teams (often cross-functional).
  • Planning and monitoring project timelines and budgets to ensure projects are completed on time and within budget and quality standards.
• Quickly gains familiarity with system scope and project objectives, as well as the role and function of each team member to effectively coordinate the activities of the team.
• Applies knowledge of company policies and standard practices to resolve problems, analyzing issues and using judgment to make sound decisions.
• Applies new methodologies and technical approaches to best resolve customer problems and meet their business needs.
• Communicates frequently and accurately with the client, manager and leadership regarding project status.
• Oversees the transition of Salesforce CRM projects from implementation phase to support and operation/go live phase. (i.e. writing test plans and overseeing user acceptance testing)
• Addresses standard issues quickly and efficiently, escalates non-standard problems or issues to ensure prompt resolution.
• Maintain and validate existing process documentation tied to the Salesforce CRM portfolio.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements:

• Bachelor's degree in business, IT or related discipline. Equivalent work experience considered.
• 2+ years of project management experience.
• Demonstrated success in leading projects and project teams; experience with the Salesforce CRM platform is highly desirable.
• Experience in Agile (Scrum), SDLC methodologies, and Waterfall.
• CRM experience (i.e. Salesforce, Microsoft Dynamics or other CRM platform); Salesforce administrative experience preferred (must have the desire to learn Salesforce)
• Handles basic Salesforce administrative functions including user maintenance, reports and dashboards, data loads, custom fields, and other routine tasks.
• Ability to effectively communicate and work across functions and levels to develop system requirements with project team members.

Other Job-Related Components:

• Reports to Strategic Technologies, working directly with Salesforce CRM Team.
• Influential leadership of project team members.
• Up to 10% travel required.

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including:

Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Location - Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters!

Food - Take advantage of our onsite cafe, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day.

Wellness - The Toro Company's HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees.

Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.

Summer Hours - Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday.

Flexible Work Arrangements - This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time, has promoted team-building and flexibility.

Competitive Salary - The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Hybrid, #LI-NTL