Salesforce Solution Architect

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

As the Solution Architect for the Salesforce platform at in nVent you bring a wealth of application knowledge, interindustry background, and supporting certifications to assist you in creating Enterprise grade solutions and influencing platform strategy. You will collaborate with BA's and administrators across business segments establishing, implementing, and enforcing Salesforce best practices. This role will not only include traditional BA functions like gathering requirements and interaction with stakeholders around business specific demand, it will also require providing indirect work instruction, coaching, and mentorship to help grow the Salesforce talent pool at nVent. Given our Agile delivery model, all work will be managed through the creation of business cases, epics, and user stories with our Jira and Confluence platforms.

The Architect will also be responsible for conducting design reviews with the segment BA's and admins, establishing release governance to coincide with program increments and sprints. Ultimately this role is a key part of implementing and supporting strategic initiatives in and around our Salesforce platform at nVent.

WHAT DOES A DAY IN THE LIFE LOOK LIKE?

IN THIS POSITON, YOU WILL GET TO:

• Lead/facilitate design reviews with the segment admins, BA's, and key stakeholders to ensure best practices are followed
• Oversee release management processes to align with quarterly program increments and bi-weekly sprint cadences
• Establish environment strategies to ensure all declarative configuration and code pass through the same Salesforce development and staging environments
• Implement continuous improvements and adaptations in Salesforce aligning with the sales and business needs
• Collaborate with a team of established Salesforce professionals to drive projects and enhancements
• Maintain detailed knowledge of business' current technology and infrastructure from a functional perspective
• Provide tier 3 support to administrators and power users
• Provide reporting assistance, dashboards building
• Maintaining data quality by conducting data integrity audits, reviewing reports, and working with data owners to fix issues
• Salesforce Major Release (Readiness) Review / Regression Testing
• Answer best practice, process and "how to" questions, lead Salesforce trainings for admins and BA's, provide overviews of new functionality as it becomes available
• Attend Salesforce LIVE webinars, community events and assist in end-user training sessions as new features and functions are deployed

YOU HAVE:

• Bachelor's degree from an accredited institution (preferably in Marketing, Business, Communications, Information Systems or related field)
• Salesforce Administrator, Platform App Builder, and Sales Cloud Consultant certifications required, advanced certifications preferred
• Experience with Salesforce license allocation, optimization, and swap practices
• Ideally 3+ years' experience supporting Salesforce Sales Cloud or Service Cloud in a Lightning enabled environment (or a combination of both). Experience with Communities, Commerce Cloud, and/or CPQ is a nice to have.
• Familiarity or expertise with cloud integration tools
• Experience in participating in release management processes using either traditional change sets or 3rd applications (Copado, Autorabit, Gearset, Blue Canvas, etc.)
• Strong focus on teamwork and ability to work in teams across all functions and levels
• Strong analytical, troubleshooting and problem solving skills
• Excellent oral and written communication skills
• Comfortable working with Enterprise and Business Segment Leaders
• Understanding of Agile, SCRUM methodology. Experience with Jira and Confluence is preferred
• Ability to manage and prioritize workload to meet deadlines
• Highly motivated with a strong desire to succeed and achieve goals, as well as the willingness and ability to continuously learn new skills and take on added responsibilities
• Salesforce Administrator and Developer Certifications required.
• Experience with Salesforce.com integration solutions, including SOAP API, REST API, services, and Bulk API.
• Experience working with onshore and offshore technical teams

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
  • We are a $2.5 billion, high-performance electrical company with a dedicated team of 9,500+ people and trusted brands such as CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER. Known for innovation, quality and reliability, our products connect and protect, consistently delivering value to industrial, commercial, residential, energy and infrastructure customers.

• Commitment to strengthen communities where our employees live and work
  • We encourage and support the philanthropic activities of our employees worldwide
  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
  • Innovative & adaptable
  • Dedicated to absolute integrity
  • Focused on the customer first
  • Respectful and team oriented
  • Optimistic and energizing
  • Accountable for performance

• Benefits to support the lives of our employees

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At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.