Salesforce Solution Architect

SoHo Dragon is looking to hire a Salesforce Solution Architect.

Responsibilities

This is a varied delivery leadership role, with the following responsibilities:

• Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
• Review solutions and recommending improvements,
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
• Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
• Provide guidance on user story writing style,
• Ensure success and acceptance criteria are defined for each story,
• Describe and illustrate designs with appropriate justifications,
• Ensure documentation of the steps for testing,
• Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
• Collaborative project and workstream planning.

Required Qualifications and Background

• At least 5 years' experience in a leading role in delivering Salesforce projects,
• Excellent communication skills, written, verbal, and interactive when online,
• Minimum Salesforce certified:
  • Administrator
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Platform App Builder

Knowledge, Skills, and Abilities

Required:

• A pro-active personality, with a can-do attitude,
• Excellent relationship-building skills,
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
• Available and responsive to question, clarifications and instructions
• Ability to tailor communication to multiple audiences at all levels
• A self-starter, experienced in leading projects or delivery work streams
• Outstanding written communication skills
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

Desirable/bonus:

• Bachelor's / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
• Salesforce Designer certifications,
• Salesforce Architecture certifications,
• Active in the Salesforce community.

Key Skills:

Data modeling

Data migration

Data sharing

Multi-component solutions

Salesforce configuration (and the consultants working on the configuration)

Connected apps

Declarative automation

User experience (UX)

Handoff to other systems

Environment management

Deployments

Leading a team of consultants and/or administrators