Salesforce Solution Architect, Managed Services (US/Canada-Remote)

About the Role 

Our team needs an ambitious, self-starting Salesforce Solution Architect (SA) with excellent time management and communication skills interested in building a successful Managed Services team.

As an SA on the Neocol Managed Services Team, you will be responsible for working through requirements gathering, solution design, and build/deployment of the final solution for our subscription based clients. You’ll be supporting your team with developing complex designs, helping our clients make architectural decisions, and guiding them through the development and adoption of their new system.

As a Revenue Cloud Expert Navigator, Neocol helps SaaS & Subscription businesses scale & grow. This is your chance to play a critical role in ensuring the longevity of our customer's solution as well as being involved in building a team of consultants.

Description of Neocol

Neocol helps subscription companies scale & grow! Advising the world’s most innovative B2B organizations on how to optimize their subscription & billing management and billing processes to gain competitive advantage, promote cross-functional transparency, and provide a superior customer experience.

Day to day responsibilities

• Deep dive into business process needs and requirements, identifying areas of key complexity and expanding on those

• Build client confidence in the solution as it is developed and provide guidance to clients around how to effectively use and adopt the solution

• Facilitate solution demonstrations efficiently

• Assist technical resources in solution design, development, and deployment during the lifecycle of the engagement

• This role will involve hands on keyboard work from time to time

• Ensure the solution is able to meet long-term goals for the client in regards to scalability and stability of the solution

• Guide customers towards best practices as much as possible for the solution they are developing

• Communicate technical details effectively to stakeholders and project team members, potentially with limited technical knowledge

• Provide mentorship to resources on the Neocol team to help them grow and develop in their role

• Develop code specifications for developers to use in the event of needing deeper customization than out of the box functionality

• Effectively communicate deadline risks and timeline shifts to the wider team

• Provide general technical leadership and guidance to the wider Neocol team

Skills and Experience Required for the role

• You’re a self-starter with experience designing and developing CPQ, Billing & Salesforce solutions. 

• You should be highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently.

• Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients

• Work cross-functionally with technical and non-technical resources.

• You are very comfortable analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.

• You have excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences.

• You are agile and can work well in environments where objectives and priorities are reviewed and assessed regularly.

• Minimum of 3+ years experience in the Revenue Cloud (Q2C) sphere

• Experience in many medium to large-scale full-lifecycle Salesforce CPQ implementations as a Solution Architect, with strong expertise in Salesforce Sales & Service Cloud.

• SFDC Administrator or Developer certifications, Salesforce CPQ Certification or substantial Salesforce CPQ experience

• Experience using Jira, Slack, Google Suite & LucidChart

• Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM

Benefits/Work Perks (US):

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance work and personal life

• Employer match 401K plan

• Full health, vision & dental benefit offerings

• Adoption assistance program

• Company issued laptop

• Flexible PTO and Mandatory 1 week of PTO per quarter

• Mobile & Internet reimbursement

• Certification achievement bonuses

We hope to hear from you soon!

Please note:

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.