Salesforce Solutions Engineer

Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world. The company’s people products and services transform how schools connect and engage with their community recruit students and staff and fundraise; while managing the complex requirements around data privacy accessibility hosting and security. Finalsite products and services include award-winning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting. Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the U.S. as well as Europe South America and Asia. For more information please visit www.finalsite.com .

VISION

Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE

The Salesforce Solutions Engineer at Finalsite is a hybrid role that requires a strong understanding of both Salesforce administration and development with a primary focus on maintaining optimizing and enhancing the Salesforce platform and a secondary focus on developing custom solutions to meet business requirements. You will collaborate with stakeholders manage configurations and implement technical customizations to ensure our Salesforce environment meets the evolving needs of our organization.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Administer configure and maintain the Salesforce Sales Cloud platform

• Collaborate with other Salesforce Administrators to scope build and automate technology solutions that align with business goals.

• Maintain existing and develop new functionality that supports scalable processes within existing (and future-state) Sales and Marketing tech stack.

• Manage user roles profiles permissions and security settings to ensure proper data access and compliance.

• Perform data management tasks including data import export and cleansing.

• Monitor system performance troubleshoot issues and implement best practices for system optimization.

• Create and modify workflows process automation approval processes and validation rules.

• Develop Flows Apex (classes and triggers) Lightning Components and Visualforce pages/Lightning pages to extend Salesforce in order to support business requirements

• Design and develop custom objects fields and record types.

• Integrate Salesforce with third-party applications and external data sources using APIs.

• Assist with each release cycle to implement and deploy new/updates to existing applications and code with a keen eye on continuous delivery optimization monitoring and release management.

• Implement coding best practices to ensure optimal system performance and data quality

• Write / maintain test classes for all custom development

• Complete unit and system testing and debugging

• Support of post-deployment activities including knowledge transfer process/technical documentation and application bug fixes

• Collaborate with cross-functional teams to gather requirements translate them into solutions and ensure alignment with business goals.

• Provide training and support to end users on Salesforce features and functionalities.

• Stay updated with Salesforce platform releases and ensure the organization is leveraging the latest features.

QUALIFICATIONS AND SKILLS

• A Bachelor’s degree or commensurate experience.

• Minimum 5 years in a relevant role for a SaaS organization with a proven record of success.

• Experience implementing and developing in Apex Visualforce and Javascript

• Understanding of CI/CD processes and integration concepts

• Salesforce Certified in at least one of the following: Certified Salesforce Administrator Salesforce Certified Platform Developer Salesforce Certified Integration Architecture Designer Salesforce Certified System Architect Salesforce Certified Development Lifecycle and Deployment Designer Salesforce Certified Data Architect Salesforce Certified Application Architect Salesforce Certified JavaScript Developer Salesforce Certified User Experience Designer

• Active in the Salesforce community

• Competency in HTML XML Flex ASP SQL Java or C++ REST and SOAP-based web services preferred

• Experience working with integrated applications such as Conga Composer DocuSign Hubspot Totango Gearset Panaya Foresight Celigo Ironclad preferred

• A proactive attitude to Salesforce enhancements

• Strong problem-solving skills and the ability to balance administrative and technical responsibilities.

• Ability to interpret technical specifications

• Excellent communication skills capable of translating technical concepts into business terms.

• Demonstrates continued personal/professional development

• Detail-oriented organized and quality conscious.

• Strong time management skills with the ability to stay focused and attuned to their research questions and deliver final projects in a timely manner.

Link to All Staff Competencies and Mental and Physical Requirements

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities however these opportunities are limited to permanent residents of the United States. Current residency as well as continued residency within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security where possible apply through our company website at finalsite.com/jobs.