Salesforce Sr CX / Marketing IT Analyst

Job Summary:

Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!

Job Description:

We're actively seeking a talented Salesforce Sr Analyst / Administrator to join our TSG Business Applications team

In the position, you'll play a key role in CoreLogic's growth and long-term success by working closely with our Enterprise Operation Group stakeholders to enable and optimize the Salesforce CRM platform to align with business processes.

Your colleagues will include analysts, developers, and fellow Salesforce professionals who support sales, service, and marketing teams across CoreLogic

Job Qualifications:

How you will make an impact:

• Collaborate with product owners, business stakeholders, and technical team members to solve business problems with Salesforce integration solutions
• Gather and understand stakeholder business needs. Clearly define current and to-be business processes and document business and technical solution requirements. Assist in defining required features and mapping Salesforce features to client business processes
• Produce functional, technical and system design documentation
• Create test scenarios for applications and enhancements, ensuring functional requirements are met. As needed, facilitate testing of new Salesforce functionality rollouts
• Show your proficiency with the Salesforce platform, including ability to perform basic Salesforce configuration, lead development of Proof of Concept (POC) solutions, and demo software features and capabilities to business stakeholders
• Perform QA testing for iterative development cycles across various Salesforce projects
• Provide excellent customer support to internal application users, including managing and supporting production issues and requests, research and troubleshooting data issues, and supporting new user onboarding and training

The experience you will bring:

• Bachelor's or master's degree in Business, Engineering, Computer Science, or a related field, or an equivalent combination of education and work experience
• 5+ years of experience in translating business needs into effective software solutions, in the role of a Business Analyst or Systems Analyst
• 3+ years of hands-on experience with Salesforce Sales, Service, Marketing (Pardot), or Experience Clouds. Salesforce CPQ experience would be helpful
• Basic configuration experience in Salesforce, including reports, dashboards, and list views
• Ability to understand business concepts and evaluate the impact of business changes on systems
• Experience working with distributed external resources and vendor teams (onshore and offshore)
• As needed create LOE /SOWs for new projects and developments using the in-house development capacity as well as 3rd party System Integrators.
• Plan, coordinate and bring to completion complex projects, updates, and integrations.
• Excellent communication, presentation, and documentation skills, working in an Agile software delivery model
• Strong analytical, organizational, and problem-solving skills, and the ability to work independently
• Experience in data modelling, process mapping and integration related documentation
• Proficient MS Excel, Word, PowerPoint, and Visio user

What will make you stand out:

• Experience in the Financial Services industry
• Achieved or in the process of earning Salesforce certifications
• Be highly driven and able to self-manage in a fast-paced environment
• Willing and able to continuously learn new skills and take on board added responsibilities.

Annual Pay Range:

92,200 - 150,000 USD

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.

Please apply on our website for consideration.

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