Salesforce System Administrator

Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. CX-focused, cybersecurity conscious leaders rely on Transmit Security’s xCIAM platform to provide their customers with smooth experiences protected from fraud across all channels and devices. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. For more information, please visit www.transmitsecurity.com.

About the Role:

As the Salesforce Systems Administrator on the Sales Operations team, you will be responsible to help support a suite of enterprise tools, primarily Salesforce Sales and Service Cloud, help customize and configure according to business need, and streamline into a cohesive software ecosystem. You will have the opportunity to be part of the ground team in shaping this strategy.

This role requires passion for operational excellence, exceptional attention to detail, and a proven ability to deliver fast and reliable results in a fast-paced, high-growth environment. The Salesforce System Administrator reports to the Sr. Director of Sales Operations and works closely with key stakeholders within all supporting business units. 

What you’ll do:

• Assist with day-to-day administration and optimization of our Salesforce instance, as well as additional SaaS applications, focused on the commercial teams.
• Assist with developing a roadmap for the Go-to-Market (GTM) stack to introduce new capabilities to the GTM team that leverage best practices and address current and future business needs.
• Act as a project analyst or project manager for system enhancements, software evaluations, and implementations.
• Support digital marketing campaigns using HubSpot, Salesforce and other complimentary technology as needed.
• Maintain and develop Configure, Price, Quote system to facilitate new deal desk requirements.
• Ensure quality and integrity of the data coming out of our applications and coordinating with partners in Finance and Marketing on downstream processes, reporting and analytics.
• Document best practices and educate users on getting the most out of each application as well as new features / enhancements.

What you’ll need:

• BA/BS required; minimum of 5 years experience as a Salesforce System Administrator in the technology and/or marketing space
• Certification: Salesforce Certified Administrator
• Certification: Salesforce Certified Advanced Administrator
• Prior experience as a Systems Analyst in a Software Company or High-Growth environment or organization
• Ability to evaluate the specific business value of prospective new technologies and vendors
• Expertise with Salesforce with Salesforce Service Cloud, and Salesforce Lightning
• Experience with Sales Technology including Outreach, Gong, ZoomInfo, Lean Data or comparable platforms
• Project management, planning, and organization skills
• Team player that understands success rests on helping others to be successful
• Strong individual contributor, continuously seeking to learn and develop
• Proven track record of effectively interfacing with cross-functional departments and sales management team
• At least 5 years of experience in supporting sales organizations, processes, and strategy
• Ability to handle competing priorities in a fast paced, deadline driven environment
• Ability to build strong working relationships with cross-functional teams and stakeholders to ensure the sales organization’s efficient operation and success
• Experience in working at a multinational companies - an advantage

Go-to-market Technology Stack:

• Salesforce
• HubSpot
• Outreach
• Chorus
• ZoomInfo SalesOS
• ZoomInfo OperationsOS
• LinkedIn Sales Navigator
• Allbound
• DealHub

Things you will LOVE about Transmit Security:

• Great Culture – We work hard, act with integrity, are transparent, act as a team and celebrate our successes
• Career Growth – Growing fast, we create opportunities for advancement and financial reward
• Health Benefits – Fully funded medical, dental, vision coverage for you and your family
• Other Benefits – 401K, EAP, hybrid-work, commuter benefits for office employees, parental leave, life/disability/AD&D insurance, pet insurance, home insurance and more!

Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. We recognize that studies have shown that women and underrepresented individuals are less likely to apply to roles unless they feel that they meet 100% of the criteria.  At Transmit Security, we encourage you to apply if you feel that you meet the majority of the job requirements and are excited about the opportunity.

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well.  We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

A background check is required for all North American Employees. 

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