Salesforce Team Lead, Software Engineering

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Ready to take your Salesforce career to the next level? Now is the perfect time to join our growing Salesforce team as we rally to help drive the business forward by delivering next-generation Salesforce solutions. As a member of this dynamic team you'll:

• Expand your expertise across multiple Salesforce domains including Sales, Service, Experience and Marketing Clouds, various managed packages, and other related technologies• Partner with the business to support and enhance existing solutions and deliver new, innovative Salesforce-based solutions• Benefit from being part of a purpose-built team at the center of one of our most strategic technology platforms - Salesforce• Join a community of skilled technology professionals across a variety of domains to collaborate with on transformational projects across the enterprise• Hone and apply your skills in an environment that values doing the right thing, owning the outcome, making big things happen, winning as one, and serving the greater good

We are looking for a Salesforce Software Engineer/Developer to join our expanding team! In this position you will be responsible for assisting in the integration and expansion of Salesforce clouds here at Early Warning Services! You will be utilizing API's, APEX, Lightening Components and Triggers to enhance our Salesforce customizations.

Overall Purpose

This position designs, develops, tests and maintains software product applications.

Essential Functions

• Design, develop, document, test, and debug new and existing software systems and applications.
• Serve as technical expert on development projects.
• Drives full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Support, maintain, and document software functionality.
• Identify and evaluate new technologies for implementation.
• Analyze code to find causes of errors and revise programs as needed.
• Drive software design meetings and analyze user needs to determine technical requirements.
• Consult with end user to prototype, refine, test, and debug programs to meet needs.
• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Desired Skills

Testing

• Able to maintain test scripts as needed.
• Prepares test strategy, test plan, test cases, and test summary documents.
• Experience with automated functional software testing frameworks, such as Cucumber, Selenium, etc.
• Performs unit, functional, load, user interface, performance, regression and system integration testing on new code or modified code prior to production releases.
• Produce and report project test metrics.
• Possess advanced knowledge of QA/QC techniques; certifications preferred
• Assists new staff on testing techniques and test methodologies

Leadership

• Responsible for ensuring team estimates are accurate
• Responsible for meeting sprint/release commitments
• Seen as a subject matter expert on the team and able to represent team
• Strong mentor for new team members
• Able to assist in hiring process, via phone screens, interviews, etc.

Support

• Responsible for responding to situations in a timely manner, and meeting predetermined deadlines
• Ability to support/maintain existing products and add new features as requested by customers.
• Central point of contact for support of UAT/production applications as needed
• Keen troubleshooting skills across tiers/domains
• Ability to work on multiple projects

Collaboration

• Agile/Lean methodologies experience
• Sold understanding of an iterative software development process
• Able to guide the team to produce estimates for all project activities and tasks.
• Responsible for eliciting user and functional requirements and ensuring they consistent and complete
• Mentor and monitor Software Engineers in the technical aspects of their assignments.

Experience

• Education and experience typically obtained through completion of a Bachelor's Degree in Computer Science and/or 5 or more years of related industry experience.

Preferred Qualifications

• Salesforce Certifications in Application Architect paths and/or Platform Developer 1
• Knowledge and deep understanding of Salesforce Architecture
• Familiarity working with APIs, APEX Classes, Lightning Components (Aura, LWC), Triggers, Workflows, Validations, and Visualforce pages including HTML, Java Script, ExtJS and JQuery
• Comprehension of REST/SOAP API's
• Ability to integrate Salesforce with other platforms
• Understanding of Roles, Sharing, Profiles, and Security

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

#LI-NF1

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• 12 weeks of Paid Parental Leave
• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

*Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.