Salesforce Technical Lead

• Provide strategic technical insight and serve as a trusted advisor on Salesforce solutions including declarative custom and integration-based approaches.
• Create and maintain project application and architectural design documentation along with Salesforce development and design standards.
• Proactively identify and evaluate opportunities for platform optimization integrations and new feature adoption that deliver measurable business value.
• Lead technical solution design and architecture for strategic Salesforce initiatives from discovery through implementation partnering with admin and development resources.
• Guide and oversee the technical implementation of solutions including coordinating custom development efforts as needed to ensure alignment with architectural standards.
• Provide architectural guidance on Salesforce integrations including APIs middleware event-driven patterns and data synchronization strategies.

• Serve as the primary technical point of contact and escalation path for the Salesforce admin and developer team.
• Provide daily mentorship technical guidance and constructive feedback through design sessions and code reviews ensuring all designs adhere to best practices respect platform limits and minimize technical debt.
• Coordinate/Lead technical workshops and training sessions to upskill the team on new technologies and best practices.

• Ensure timely completion of system maintenance tasks including Security Reviews Release Updates Security Health Check and Optimizer.
• Identify unused or underutilized Salesforce features.
• Maintain up-to-date certifications and knowledge on new Salesforce features.
• Provide architectural oversight for sandbox strategy CI/CD pipelines and release management processes.
• Create and maintain lite technical documentation on automation and supported business processes.

• 6+ years of experience as a Salesforce administrator with a focus on Sales /Service / Experience Clouds and/or CPQ.
• Experience designing and building complex Flows.
• Strong understanding of Salesforce data modeling org-wide sharing and security models.
• Experience in successful integrations with external systems.
• Excellent track record of accomplishing and delivering successful systems implementations with high stakeholder satisfaction.
• Bachelor's degree in Computer Science Information Technology or a related field.
• Salesforce Application or System Architect Certification is required.

• Strong understanding of Salesforce processes capabilities best practices and limitations and the ability to communicate these to key stakeholders.
• Ability to lead and facilitate recommendations for solutions or improvements and review solutions that can be accomplished through recent technology or alternative uses of existing technology.
• Proficient in the use of Salesforce tools e.g. JetStream Data Loader Workbench etc. to support data analysis and quality initiatives.
• Detail-oriented organized self-motivated hardworking and an effective team player with excellent interpersonal skills.
• Provide technical direction and leadership to the team ensuring adherence to architectural standards and project goals.

• Medical Dental and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

What We Do

Transforming the insurance industry is ambitious we know. That’s why at Applied we’re building a team that shows up every day ready to learn willing to try new things and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. At Applied we have a mission and a vision that guide us values that anchor us and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are creating an authentic environment that fosters collaboration curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title you have a voice at the table space to work hard and achieve and unending opportunities to be a great teammate.

Why Work With Us

Our commitment to you is simple: when you bring your best we promise you a place where amazing career moments are made possible.

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