Salesforce Technologies Administrator

Integral Ad Science (IAS) is a global leader in digital media quality dedicated to helping its customers make every impression count. We ensure that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization. Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight.

About the Role

As Salesforce Technologies Administrator you’ll play a vital role at IAS. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Technologies Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Technologies Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be comfortable meeting with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

The Salesforce Technologies Administrator will be working alongside the rest of the Enterprise Systems team, and more specifically with the rest of the Salesforce team which includes a pair of architects, a CPQ-focused administrator, another Salesforce administrator, a Salesforce developer, a quality assurance tester, and a variety of other contractors and cross-functional team members.

What you'll get to do:

 This is a varied business facing role, with the following responsibilities:

• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Conga configuration changes, including (but not limited to): Conga Templates, Conga Queries, Conga Contracts, Clauses, Clause Bundles, Conga Email Templates, Conga Workflow, and Conga Orchestrate
• Sandbox environment management
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Monitor and improve user adoption
• New user and ongoing user training
• Technical documentation
• Working with integrated applications and integration owners including
  • Salesforce CPQ
  • Conga
  • DocuSign
  • Formstack
  • Advanced Approvals
  • Workday

You should apply if you have most of this:

Required

• Strong Salesforce platform knowledge and at least 1+ years’ of administration/implementation hands-on experience with both Salesforce and Conga
• Certified Salesforce Administrator
• Certified Conga Composer
• Experience with Conga Composer, Conga CFS and Conga Orchestrate

Desirable

• Certified Sales Cloud Consultant
• Certified Platform App Builder
• Additional Conga Certifications
• Strong Salesforce CPQ Knowledge and hands on experience with administration of existing CPQ solutions
• Understanding of maintaining existing DocuSign solutions

Knowledge, Skills, and Abilities

• A proactive attitude to platform enhancements
• Designing scalable, best practice solutions
• Excellent relationship-building skills
• Ability to collaborate with stakeholders at all levels
• Translating requirements into technical solutions
• Translating technical solutions into easily digestible explanations of problems/solutions
• Experience in change management and governance
• Available and responsive to questions

About Integral Ad Science

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.

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