Salesforce.com Global Admin (Experienced Level Professional)

Salesforce.com Global Admin (Experienced Level Professional)

Michelin, the Worldwide leader in Tires, is hiring!

- - - - - - - - - - - -

KEY EXPECTED ACHIEVEMENTS

Local solution deployment and actors' coordination
• Builds the roadmap and organizes the local deployment according to the development teams' release date and adapts it in case of modification (backward scheduling)
• Collects specific needs and coordinates all stakeholders, human resources and/or technical or local requirements for deployment (focus training)
• Shares information and maintenance schedules to all relevant actors (business teams, regions, SME, end users, administrators, support teams, training, )
• Makes the link between the project and development teams and the local teams that will adopt the solution

Be the l SFDC Platform Lead for the respective regions and manage evolution for Sales and be the taskforce leader.

Manage and Train Business Key users for AMN, AMC, AMS

Testing coordination
• Organizes the deployment of the tests and the escalation of information/incidents
• Verifies all necessary resources are available and that development and/or technical support teams comeback to users if necessary
• Contributes to the improvement of the solution by escalating the problems encountered or users' suggestions (individually or via the customer lab)

Communication and Portance
• Coordinates the communication plan and organizes the communication stages at each key phase of the deployment with all identified targets
• Builds, translates and deploys the communication tools/media needed to implement the solution
• Ensures and adapts communication to all the actors involved in the deployment (project team, stakeholders, people involved in the project) according to the progress of the project

Training and coaching
• Defines the training strategy based on the analysis of the needs of each identified target user, available means and local constraints
• Coordinates the training of trainers and users
• Accompanies the users of the solution according to their needs in order to guarantee their adherence

Success Management / Monitoring
• Ensures the adoption of the solution by the users to guarantee the successful digital transformation.
• Defines the roles and responsibilities of everyone involved, the success criteria and the relevant indicators to measure the adoption of the solution
• Sets up the reporting, analyzes the indicators and defines improvement plans if necessary.
• Guarantees the continuous training of all users, according to releases and changes to the solution.

Market Watch
• Benchmarks other companies using the same solution
• Ensures the sharing of good practices (internally and externally)

#LI-DL1

Moving Forward Together: Apply Today!

Dedicated to the improvement of sustainable mobility, Michelin designs, manufactures and sells tires for every type of vehicle, including airplanes, automobiles, bicycles, earthmovers, farm equipment, heavy-duty trucks and motorcycles.

Michelin also offers a full range of innovative services and solutions that help make mobility safer, more efficient and more environmentally friendly. To create unique mobility experiences, Michelin publishes travel guides, hotel and restaurant guides, maps and road atlases.

Headquartered in Greenville, S.C., Michelin North America employs more than 20,000 people and operates 19 major manufacturing plants in the U.S. and Canada.

Michelin is recognized as an employer of choice by the people who work here. They stay at Michelin because they have careers with a purpose at a company with a purpose. In fact, more than 97 percent of Michelin employees say they choose to move forward together with our company each year.

Michelin's status as a great place to work has been validated by the leading authorities on workplace culture:
• Forbes list of "Most Diverse Place to Work" and "Best Employer for New Grads"
• Fortune list of "World Most Admired Companies"
• Voted on the top 50 Employers list by the readers of Minority Engineer magazine, Women Engineer magazine and STEM Workforce Diversity magazine.
• Top Company for Women to work for in Transportation.

Michelin takes an advanced approach to career development, ensuring that you will come for a job but stay for a career. More than 75 percent of our managers are promoted from within, and we offer multiple career development paths to challenge employees to grow and realize their purpose across the span of their individual careers.

Apply now and start your own mobility journey with Michelin today.

Total Rewards:

Motivated by our Purpose - We Care about Giving People a Better Way Forward - Michelin offers our employees a comprehensive Total Rewards package with competitive well-being, health care, life insurance and retirement benefits and perks such as:
• Paternity leave
• Maternity leave
• Tuition reimbursement
• Family health care centers and fitness facilities at several company locations
• Fitness membership reimbursement through a network of nationwide facilities
• 529 college savings plan
• A 401(k) match
• Free tires based upon years of service
• An Employee Assistance Program
• A relocation assistance program

Michelin is an equal employment opportunity employer of minorities, women, veterans and the disabled. If you need accommodation for any part of the employment process because of a disability, please contact us at [email protected]

This position is not available for immigration sponsorship