SalesForce/nCino Business Analyst

Who We Are

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area and in Dallas, Texas. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is ranked #4 as one of America's Most Trusted Companies in the Banking industry and is honored to have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

Our Culture

At BankUnited, we foster an inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We strive to provide a competitive benefits plan to our employees and are proud to have been awarded HEALTHIEST EMPLOYER by the South Florida Business Journal for three consecutive years since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting courses and training through our own GO FOR MORE™ Academy.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

Job Description

SUMMARY: TheSalesForce/nCino Business Analyst will be responsible for working with appropriate business units and IT to define, prioritize, and execute the nCino system roadmap; support new nCino and Salesforce.com projects, enhancements, and maintenance activities derived from a diverse set of stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Work to Become a subject matter expert and business administrator for nCino and Salesforce.com.
• Partner with business teams to increase visibility of nCino data, improve overall processes drive system adoption.
• Support the daily activities required to maintain and grow our Salesforce. com/nCino capabilities.
• Gather complex business needs from a diverse set of stakeholders.
• Effectively compile and document business needs into features necessary for systems design, development, and implementation.
• Ensure that the development work maximizes value and is aligned with overall business strategy.
• Collaborate with key business stakeholders, IT and the nCino team to ensure successful product roll outs and releases.
• Work closely with team members to provide day-to-day support to our rapidly growing pool of users on incidents and work with the technical teams on problem resolution.
• Contribute and assist with detailed communication and implementation plans to ensure minimal disruption.
• Effectively radiate information to business stakeholders.

EDUCATION

• Bachelor's Degree preferred

EXPERIENCE

• At least 1 End to End Project as nCino Business Analyst
• One year+ nCino or Salesforce.com experience
• Financial services experience preferred
• Experience in nCino Treasury preferred