SAP ABAP/CPI Support Specialist

We are looking for a talented SAP ABAP/CPI Support Specialist based in Manesar, Gurgaon who together with the Atotech Business Teams acting in the area of Developments will prepare and execute IT projects/change management with focus on ABAP/Fiori technical aspects. Moreover:

• Provide first-level and second-level support for SAP ABAP and CPI related issues.
• Troubleshoot and resolve SAP system problems in a timely manner
• Handle support calls and tickets, ensuring prompt and effective resolution.
• Perform root cause analysis for recurring issues and implement preventive measures
• Assist in maintaining and optimizing SAP ABAP programs and CPI integration flows
• Collaborate with cross-functional teams to address complex issues and implement solutions
• Document support processes, solutions, and best practices for knowledge sharing
• Monitor system performance and suggest improvements
• Participate in system upgrades and patches as needed

#LI-MK1

What will you bring to the team, along with your curiosity is:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 1-3 years of experience in SAP support, with a focus on ABAP development and CPI34.
• Strong knowledge of SAP ABAP programming and debugging techniques.
• Familiarity with SAP Cloud Platform Integration (CPI) concepts and tools.
• Understanding of SAP modules and their integration points.
• Experience in handling support tickets and resolving user issues
• Excellent problem-solving and analytical skills
• Strong communication skills, both written and verbal
• Ability to work effectively in a fast-paced environment

Key Competencies

• Technical support and troubleshooting
• ABAP development and debugging
• Cloud integration concepts
• Customer service orientation
• Time management and prioritization
• Teamwork and collaboration

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role