SAP Commerce Cloud (Hybris) Solution Owner

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

Strategy and Technology lays the path for Nokia's future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company's strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.

This position offers a great experience within IT team that delivers about 100 projects a year around SAP and surrounding applications, with different delivery models (by internal teams only, by external teams mainly, or mixed), variety of complexity levels and duration (from few months to few years). Most of the projects are about existing applications development, but also new technology applications get deployed, which often is accompanied with a need to adjust existing processes/mode of operation to a new, more standard one.

The overall objective of this position is to bridge the gap between business and IT Solution architects by converting the business needs into system requirements, guiding business on the potential of Commercial applications, offering standard 'out of the box' solutions, and building business capability roadmaps with focus on improving operational efficiency and aligning with product roadmaps. This role will act as the subject master expert and analyze the requirements, propose, create, define, and build solutions best fitting to the business problems/needs.

As SAP Commerce Cloud (Hybris) Solution Owner, you will be part of Process digitization team with focus on ngCoreERP Program Order Orchestration project.

What you will learn and contribute to

• Assures that the intersection between business needs, user experience, and technical capabilities are aligned to provide a solution that is valuable, usable, and feasible
• Translates business demands into detailed business requirements, analyzes them and verifies that requirements are understood correctly. Individually provides User Stories & Epics for Agile project methodology
• Defines actionable strategic plan for IT Solution/Product including roadmap of incremental improvements, problem validation & iterative design and development. Provides direction & sets expectations for creation of new business opportunities
• Create the "to-be" technology footprint, develop solutions roadmap and phased implementation approach to achieve strategic business objectives within Commercial applications
• Ensures optimal usage of the budget by prioritizing the requirements and contributes to Annual Planning process
• Ensures that enhancement proposals are analyzed and planned properly. Ensures terminology used (technical or business) is understood by business and developers
• Proactively looks for improvement on own areas and manages IT capability roadmaps
• Understands dependencies between solutions, processes, and data flows with broad scope
• Responsible for investment proposal preparation & business case creation incl. business benefit & service cost impacts
• Participates in project execution in the role of "Product Owner" in the context of Establishing and communicating the vision for the product solution. Prioritizing implementation of backlog/features
• Ensures training to key users. May support change management activities
• Ensures project scope & technical solution is documented through the project lifecycle, delivered agreed scope in quality & understood by business. Also Participates in prototyping, pilots and PoCs.
• Assist with business escalation for P1-P2 incidents impacting business performance, participates in RCA review
• Prepare and lead RFQ process when suppliers required, with support of IT procurement and project team
• Prepare business case, ensure delivery within budget. Follow up, align & execute on project costs related activities
• Support with managing inter-dependencies with other projects / programs. Should also organize and lead project regular meetings, reviews, and updates.
• Provide regular status reports/metrics to joint project team as well as joint management team.
• Requires communication with senior executive leadership (internal / external) and creation of a collaborative working environment e.g., in engaging and inspiring manner

Your skills and experience

• 12+ years of experience as business analyst or application/solution owner and expertise with major ecommerce and related technology vendors especially SAP Commerce, CCV2, SAP Commerce Cloud, SOLR, payment gateways
• Experience in designing and delivering complex web projects based on Hybris eCommerce platform
• Knowledge of incremental changes with last few SAP commerce platform upgrades
• Significant architecture experience with 4-5 full end-to-end Hybris implementations
• Experience managing and delivering key components of large ecommerce engagements
• Experience developing detailed technology architecture
• Ability to engage and manage senior-level relationships
• Ability to create a project roadmap based on business priorities and create cost estimation
• Experience in working with Agile/Activate methodology is a plus
• Clear understanding of Business Process and Modeling it using Signavio preferably or any process application tools
• Should possess good understanding on Application / solution architecture & Information security
• Should understand current/future business goals & ongoing issues to ensure business success according to Industry, Market & Technology Understanding. Integrate information technologies into the company for optimal effectiveness
• Experience of working within a multi-cultural environment & ability to work with and communicate to a variety of audiences, executive level/peer-to-peer/ subordinate/ technical and non-technical etc.
• Excellent oral and written communication / presentation skills. Languages: English required
• Self-confident, strong problem solving

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.