SBA Sales Support Specialist (Remote)

Overview

This position supports the Bank's Small Business Administration (SBA) products and services in the execution of daily sales activities. Responsible for supporting designated SBA Lenders and external Referral Partners across the continental United States. Reviews and analyzes business and personal financial information provided from an applicant to assess credit risk and appetite for proceeding. May provide guidance to less experienced specialists in the work group.

Responsibilities

Responsibilities:

• Analysis - Sources, complies, and interprets business and individual financials and credit reports to determine the creditworthiness of a business client. Analyzes factors that impact credit on both a quantitative and qualitative basis. Assists with analyzing loan processes for accuracy and efficiency, effectively communicates analysis output to SBA Lenders and Referral Partners.
• Risk Management - Manages risk associated with determining if the bank should proceed with issues a term sheet for SBA loan requests.
• Pre-Screening - Assesses applicants for loan eligibility. Conducts credit analysis, identifies risks, and handles negotiations to streamline the sales process.
• Documentation - Prepares documentation presented to clients and/or Referral Partners. This may include, but is not limited to, term sheet/letter of intent, verification of financial information, taxpayer consent, 4506-C, 8821, etc.
• Communication - Provide consistent communication to SBA Lender, Referral Partner, Client, and other team members as needed.

The base pay for this position is relative to your experience but the range is generally $22.54 to $39.06 per hour. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.

Qualifications

Bachelor's Degree OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations

Preferred Qualifications:

• Knowledge of SBA SOPs, program eligibility, credit criteria, and loan structure requirements.
• Knowledge of financial accounting theory and logic
• Proficient with computers, software, applications, and applicable banking systems