Scheduling Specialist

Come and work for a company that the Star Tribune listed among both the 2021 and 2022 standard setters for Top Workplaces and is celebrating its 30th year anniversary! The passion and purpose of the people that make up the Accra Family is what makes us a special place to work.

Our team members are our greatest resource and at Accra each employee can bring their whole self to work. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We are committed to an equitable approach and provide equal opportunity for employment and advancement at all levels within our departments, programs, and worksites.

This position has the flexibility to be 100% remote.

A Scheduling Specialist main duty is to assist with scheduling required home visits on behalf of families who are receiving PCA services. The Scheduling Specialist will follow program guidelines, maintain professionalism when corresponding with clients, and assist the program with any administrative duties as they are assigned.

Requirements:

• 1-year experience or more working with individuals with developmental and/or intellectual disabilities
• Experience working with Waivered Services and or PCA is a plus
• Maintain positive communication with Families, and Coworkers
• Advanced communication skills both written and oral; Spanish language fluency is a plus
• Ability to organize and prioritize
• Ability to handle numerous tasks simultaneously while maintaining strong attention to detail
• Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
• Advanced skills in the use of office technology, including Microsoft Office Suite.
• Proficient in data entry/typing skills.