Scrum Master

We are looking for a Scrum Master to join our technology team at CraftJack to help us build great products. We will look to you as an important member of our small team as we tackle important challenges to keep our technology ahead of the curve. CraftJack’s products reach millions of consumers and professionals in the ever-expanding, increasingly competitive home improvement services industry. We are a fully remote company and if you’re ready to work with a dedicated team focused on cutting edge technological solutions, please join us!.

About the team:

We are a small team of experienced Engineers (Software, QA, and DevOps) and are looking for someone with expertise in how we can better support our business through software craftsmanship. CraftJack is growing and we want to tackle problems before they happen and invest in our future. A great fit for this role is someone who can guide the team to continuous improvement and effectiveness. They would also be expected to clear obstacles, address team dynamics, and protect the team from outside interruptions.

Who you are:

• 3+ years of leading Agile teams as a Scrum Master.
• Leading from a position of influence and a strong understanding of servant-leadership.
• Ability to facilitate the traditional agile activities and ceremonies while keeping them positive, productive, and time-boxed.
• Working closely with Product to manage the backlog.
• Effectively manage user story estimation, forecasting, and report on team performance.
• Champion and facilitate adoption of agile standards, tools, and best practices.
• Proactively identify and resolve impediments to team progress.
• Communicate with leaders across the organization to ensure transparency into delivery progress, challenges, and risks.
• Utilize team feedback to identify areas of opportunity and work with the team to continuously improve.
• Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and with external stakeholders.
• Someone with strong coaching, communication, and analytical skills with ability to motivate teams.
• Working with stakeholders to communicate complex technical information in a condensed manner.

More about the team:

• We want to use the best tool for the job... if there is something better then let's try it.
• We are Agile and work in two-week sprints.
• We are disciplined when it comes to testing. We have a large suite of automated tests covering our web, backend, and mobile applications.
• We want to have fun at work. Work hard, play hard.
• We spend time training new people who join the team and adjust how we work together via retrospectives.
• We are working towards fully automating our infrastructure.

What would be my career trajectory?

As a company we have a very flat hierarchy. Your direct manager will be Ryan Ferretti (https://www.linkedin.com/in/ryanferretti) and his boss is our CEO, Chris Brown (https://www.linkedin.com/in/brown784). If you care about building experience by cultivating high functioning Agile teams, releasing great software, accomplishing goals, and learning new things, this is the right place for you. If you care about titles and meetings, this is not the right place for you. Our belief is there will always be “the next job” so push yourself to learn and grow in the time you are here.

What is work like at CraftJack?

CraftJack is an emerging online referral service that is an operating brand of Angi, the leading online marketplace helping homeowners and home service professionals connect. Think of CraftJack as a startup without all of the risks: no late (or missed) paychecks, no need to find your own expensive health insurance plan, no working for a tiny fraction of your market value. It also means no corporate atmosphere with strict dress code, no watered-down coffee, and no stuffy bureaucracy to drown out your ideas. We value every team member and if we hire you, it’s because we think you can do great things with us.

We aren’t going to sugar-coat everything. We have our challenges like every other business. Where we separate ourselves is having the willingness and motivation to take our challenges head-on before they grow.

Where is the office?

We are a fully remote company but also understand the importance of having a space to collaborate when necessary. We have a space in the Merchandise Mart in downtown Chicago that can accommodate about half of the company. We have a quarterly get-together where everyone comes to Chicago so we can meet in person and get to know one another. We have a take-as-you-need vacation policy because we know how important it is for everyone to be refreshed when they come to work.

Compensation & Benefits

• The salary band for this position $85,000 - $105,000 with experience and performance. Compensation may vary based on factors such as cost of living. 
• This position will be eligible for a competitive year end performance bonus & equity package. 
• Full medical, dental, vision package to fit your needs 
• Flexible vacation policy; work hard and take time when you need it 
• Pet discount plans & retirement plan with company match (401K) 

If you’re excited about joining a collaborative, high-impact team, send us your resume to start the conversation.

#LI-Remote