Scrum Master (Contract)

Intermex Wire Transfer is a dynamic, fast-paced, and innovative fintech specializing in remittances and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most. 

We are looking for an experienced Scrum Master to join our team and guide our agile teams in delivering high-quality products efficiently. As a Scrum Master, you will coach team members on Agile methodologies, facilitate Scrum ceremonies, remove impediments, and ensure the team operates efficiently to achieve project goals.

Important Facts:

• This is a Direct Contract from our company

Key Responsibilities:

• Facilitate Scrum Events: Lead and manage all Scrum events, including daily stand-ups, sprint planning, sprint reviews, refinement / RAPID, and retrospectives.
• Support the Product Owner: Work closely with the Product Owner to ensure the backlog is properly prioritized, clear, and ready for the team.
• Remove Impediments: Identify and remove any impediments or blockers to ensure the team can deliver on its commitments.
• Guide the Agile Process: Coach the team on Agile principles and ensure the proper adoption of Scrum practices. Help the team understand how Agile enhances productivity and quality.
• Foster Collaboration: Facilitate collaboration between team members and across teams within the organization. Ensure the team stays focused on delivering high-quality work.
• Track and Report Progress: Monitor team performance through metrics like velocity, cycle time, lead time to optimize performance, deliverable quality and burn-down charts. Communicate project status to stakeholders and ensure transparency.
• Ensure Continuous Improvement: Promote a culture of continuous improvement by helping the team reflect on performance and implement adjustments during retrospectives.
• Encourage Self-Management: Support the development of a self-organizing team in which individuals take responsibility for their own work and commit to achieving shared goals.
• Conflict Resolution: Address team dynamics and resolve conflicts to maintain a positive team environment and productivity.
• Risk Management: Proactively identify and mitigate risks, anticipating obstacles and maintaining clear communication to avoid delays.
• Dependency and Release Management: Coordinate dependency management and ensure smooth release processes
• Scaling Adaptation: Facilitate coordination between teams working on interconnected projects.

Key Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. Master’s degree is a plus.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or any other relevant Agile certifications.
• 3+ years of experience as a Scrum Master or in a similar role working with Agile teams.
• Strong experience in leading multiple agile teams and projects in a fast-paced environment.
• Deep understanding of Agile principles, Scrum, and Kanban.
• Experience working with Agile tools (e.g., Jira, Confluence, Trello).
• Familiarity with software development life cycle (SDLC).