Scrum Master - IT

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose

Sleep Number's IT team is looking for Scrum Masters to scrum for two-three of our Scrum teams. You should have the knowledge that comes from a certification and a track record of successfully applying that knowledge to cultivate world-class teams. Your passion for Agile principles and Scrum is infectious and inspires the teams to engage, inspect, adapt, and continuously improve. You are highly organized with positive energy that fosters a great team dynamic and the strong interactions that define a winning team. You don't need to know the engineering details, but you do have a great respect for the engineering craft.

Primary Responsibilities

• Able to put the Agile Manifesto and Scrum Values into action and help the team and organization put them into action
• Facilitate Scrum ceremonies and oversee adherence to the light weight framework
• Ability to mentor, coach, and train team members and leaders on Agile Principles and Scrum values
• Ensure team alignment on sprint commitments
• Create and facilitate retro exercises generating valuable action items that lead to continuous improvement of Scrum Maturity, Technical practices, collaboration, transparency, inspection, adaption and organizational design.
• Coach the team and organization to help identify impediments and remove them to de-scale the enterprise blockers
• Utilize assessment tools along with retrospectives to measure Scrum Practices

Position Requirements

• Bachelor's degree
• Certified Scrum Master Certification (Scrum Alliance CSM)
• Experience with LeSS or Scrum at Scale
• 2+ Years as a dedicated Scrum Master
• Understands how to prevent tools from becoming team impediments (JIRA, Confluence, etc.)
• Demonstrates application of Root Cause Analysis and systems thinking to solve problems and the ability to resolve conflicts neutrally with effective mediation skills (Active listening, verification techniques, empathy and Socratic methods)
• Communicate clearly and deliver facts based complex messages in a simle manner
• Proven ability to influence others
• Must be able to follow through on issues to resolution
• Actively listens and is an example to seeking to understand method of team communication
• Courages face-to-face communication and thorough conversation between remote and local team members and stakeholders
• Maintain neutrality in team decision making process, and actively or passively facilitate to assure all team members have weighed in before decisions are finalized and acted upon
• Fosters engagement and close cooperation across all team members encouraging cross-training and team support
• Builds a trusting and safe environment where problems may be raised without fear

Wellbeing

Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

• Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
• Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.
• Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
• Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
• Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
• Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor's Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.