Liberty Mutual Insurance

Scrum Master IT Ops

Posted Yesterday

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Portsmouth NH USA

Hybrid

94K-174K Annually

Senior level

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics

Join us and pursue your tomorrow today.

The Role

Guide Agile teams as a Scrum Master facilitate ceremonies remove impediments collaborate with stakeholders and drive continuous improvement.

Summary Generated by Built In

Description
This position will require a hybrid work model out of one of the listed locations: Boston MA; Portsmouth NH; Columbus OH; Indianapolis IN; or Plano TX
We are seeking a highly organized and servant-leader-minded Scrum Master to guide our Agile teams remove impediments and ensure smooth delivery of high-quality products. In this role you will work closely with Product Owners Engineers Designers and key stakeholders to cultivate an Agile mindset and continuously improve team performance. This position is a member of an Agile team and is responsible for enabling the team to be more effective applying the relevant Agile approach (Scrum Kanban XP etc.) and cultivates an environment that supports Agility. Coaches mentors and teaches team members proactively seeks to eliminate or minimize impact of barriers and addresses challenges to team delivery. Works closely with Product Owners and other SM`s to support release planning backlog and team health and cross-team communication. Fosters team decision making transparency and independence encourages cross-training and team support.
Responsibilities:

Serve as Scrum Master for 2-4 cross-functional squads supporting business-critical platforms
Facilitate all core agile ceremonies (Sprint Planning Daily Scrum Reviews Retrospectives)
Proactively identify and remove impediments across teams and dependencies
Partner closely with Product Owners Engineering Managers and Site Reliability Engineering teams
Drive continuous improvement using metrics such as flow predictability and delivery health
Coach teams on agile and scrum best practices with a strong focus on accountability and outcomes
Experience working in large distributed enterprise teams preferred
Uses retrospectives and other Lean-Agile techniques to implement small changes that lead to demonstratable improvement for the team.
Facilitates team level events using well-known facilitation techniques. Understands the importance of establishing trust and the need to remain neutral when facilitating.
Assesses the Agile/Scrum maturity of the team and helps identify areas where coaching may be needed to foster improvement.
Actively seeks coaching and mentoring from more experienced SMs & coaches.
Enables close cooperation and collaboration across all roles and functions.
Focuses on improving relationships within the team as well as with their key stakeholders.
Shares resources with the team on various agility and lean topics. Develops skills to observe and provide consistent and impactful feedback.
Ensures team is clear on the vision or "why" for the change.
Seeks to understand the current mindset and practices and how that aligns or deviates from the desired change.

Qualifications

Bachelor`s degree in a relevant field (business computer science humanities etc
Minimum of 4 years related experience
Experience working within a vendor model of support preferred
Experience with JIRA and/or Confluence preferred
Experience with AI tools preferred
Knowledge/training equivalent to beginner/1st level certification from a reputable Lean-Agile organization (PSK I PSM I CSM etc) a plus
Preferably 1 to 3 years of experience as a member of an Agile team or related experience
Knowledge of IT concepts strategies methodologies architectures and technical standards
Strong problem solver with ability to work with a team to maximize progress potential and overall effectiveness
A lifetime learner who is dedicated to relentless improvement of themselves and their teams eager to face challenges in service of them

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills experience education certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual our goal is to create a workplace where everyone feels valued supported and can thrive. We build an environment that welcomes a wide range of perspectives and experiences with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits workplace flexibility professional development opportunities and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture which supports every individual to do their best work. Together we cultivate a community where everyone can make a meaningful impact for our business our customers and the communities we serve.
We value your hard work integrity and commitment to make things better and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race color national origin sex sexual orientation gender identity religion age disability veteran's status pregnancy genetic information or on any basis prohibited by federal state or local law.
Fair Chance Notices

California

Los Angeles Incorporated

Los Angeles Unincorporated

Philadelphia

San Francisco

USD $94000.00 - $174000.00

Top Skills

Ai Tools

Confluence

JIRA

What the Team is Saying

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The Company

HQ: Boston MA

40000 Employees

Year Founded: 1912

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance we’ve spent over a century creating innovative products services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility work flexibility project ownership and access to emerging tech you’d expect from a start-up — combined with the stability resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming inclusive environment that values the unique insights perspectives and backgrounds of each person.