Scrum Master - Paze

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

This role is responsible for the smooth operation of Agile/Scrum team processes and activities. This includes organizing and facilitating daily stand-ups, sprint planning, sizing sessions, backlog grooming sessions, and end-of-sprint ceremonies as well as creating dashboards & reports to show team productivity. The Scrum Master serves as the impediment remover and Agile coach/guide for the team.

Essential Functions

• Coach the scrum team on how to use Agile/Scrum practices, disciplines, and value to be consistent, effective, and productive team(s)
• Build a trusted and safe environment within the team and coach team members to work effectively through self-organization, accountability, and driving team ownership of building successful outcomes
• Work closely with Product Owners, Tech Leads, Portfolio Leads, and stakeholders to understanding of the product strategy, vision, and priorities to ensure development delivery is aligned and to ensure backlog items are have clear and concise acceptance criteria to ensure 'as-expected' results for each sprint deliverable
• Facilitate backlog grooming with Product Owners and teams to ensure the priorities, understanding, and dependencies are understood prior to sprint planning
• Develop and maintain backlog management processes and ensure that security, infrastructure, and operational requirements are represented by stories in the backlog, prioritized appropriately, properly groomed, and accepted by the applicable team(s)
• Drive sprint planning to ensure Agile/Scrum teams are set for success in their commitments
• Remove impediments for the Scrum team to ensure continuous flow through the team
• Create partnership and coordinate with partner functions to ensure team's development work is reviewed in a timely and efficient manner
• Drive continuous improvement through facilitating retrospectives and owning action plans
• Create dashboard and reports that provide consistency and productivity metrics and can provide teams and the organization with relevant product delivery status
• Work closely with program and project management to ensure release plan alignment to program and project schedules and delivery
• Participation in scaled Agile ceremonies (e.g. Big Room Planning preparation, Big Room Planning breakouts, and weekly scrum of scrums)

Minimum Qualifications

• Education and/or experience typically obtained through completion of a Bachelor's degree in Bachelor's degree in Computer Science, Information Systems, or Scrum Master Certification (CSM)
• Minimum 5 years Agile, Scrum, project management or related experience with a software development team that applied Scrum principles, practices, and theories
• Experience in financial institutions or similarly regulated industries and software development processes with background in the data processing environment, application systems, and communication systems
• Demonstrated leadership ability, business acumen, and industry knowledge to lead efficient Agile Teams and their goals
• Requires applicable knowledge of the technologies use by the Scrum team
• Requires deep understanding of patterns and techniques in managing Sprint ceremonies, handling of bugs/defects, and variations of leading productive teams
• Requires working knowledge of Agile tools (e.g. JIRA)
• Excellent written and verbal communication skills
• Strong interpersonal / relationship management skills

Preferred Qualifications

• Additional related education and/or experience preferred
• Agile Certifications

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

Early Warning Services is an affirmative action and equal opportunity employer.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.